MX-M1100 STPEX_S jam when stapling

[aristos98]

Hello!


My name is John and I ‘m from Athens.It’s the first time I post in this great forum.I have a problem with the Hercules MX-M1100 with five million copies and the same problem with another MX-M1100 with 1 million copies.When the finisher stapling
(FNX5)big packets of paper(40<),the paper jams in the tray compiler in the finisher.
The test command 22-3 shows STPEX_S.After 4-5 same jams,it can works properly.
When I put A4R,it doesn’t jam anywhere.Could you help me?





Thanks….

[rayjeek]

Take a flashlight and check the compiler to ensure that no rubber peeled off causing the jam.

[aristos98]

The roller can't cause the jam because I have changed them and the brush in compiler.Something else?



Thanks.

[igi]

hi all
what was the solution for this problem
i nee to go to a customer with exactly same issue tomorrow

[bilyahn]

I have had the mylar on the gates of the staple compiler cause this problem. Removed the mylar and the problem went away. We only have 2 of these machines and it happened on both of them with the mylar on the gate closest to you as you view it being the culprit.

Good luck.

Bil