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  1. #11
    Technician
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    What model did you have a prob with?

  2. #12
    Legendary Frost Spec Tech 2,500+ Posts
    MX-M623N Background when scanning to network folder

    Akitu's Avatar
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    Oct 2010
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    Thompson, MB
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    MX-4501N. Was shooting off PS error reports and patching grey lines into everything. Since I replaced the RAM I haven't had any issues despite my best efforts to replicate the problem.

  3. #13
    Technician
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    Feb 2011
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    Firmware fixed it. Never would have thought that. The new firmware notes mentioned the following:
    Reason for change: In order to correct an error described below.
    1. Auto Clear function returns user to the OSA external authority login screen.
    2. Pressing Job Status > Home from an OSA HTML based app will not result in a lockup.

    Maybe it was corrupt? hmmm.....

    Thanks for everyones help. I hope I can be of help to someone in the future.

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