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  1. #1
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    Help with Network Scanning with Sharp AR-M155

    Hello,

    I have just installed the Network Expansion Kit (ARNB2N) on my printer and after hours of struggling I managed to get it to print from my PC (cable link to router) and from the laptop (wireless). However, I haven't had any luck with the scanning part.

    The manual says that scanning is only available if the computer is directly connected to the machine via USB. Does this mean that I lose the scanner if I want to have the printer as a separate device on my LAN?

    If I try to scan from the machine, the following appears on the display:

    SCAN USING:
    INPUT ADDRESS / GLOBAL ADDRESS (changes when I press the arrows).

    I remember that it said SC1 / SC2 / SC3 etc. when my computer was runing XP (Win 7 x64 - now).

    The machine description says: "Network Printing/Scanning" so scanning must be possible one way or another, but how?

    Before I got the Network Kit I was using SharpDesk 3.2.

    Any advice would be welcome


  2. #2
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    Help with Network Scanning with Sharp AR-M155

    ZOOTECH's Avatar
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    With Win 7, you'll need SD v3.3; but Sharp does not support wireless scanning to my knowledge.

    "You can't trust your eyes, if your mind is out of focus" --

  3. #3
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    I didn't have any issues using SD 3.2 on Win 7 before - when the PC was connected to the machine via USB.

    Now when I launch SD and try to acquire from the scanner, it says "The machine is not connected."

    I don't want to be able to scan via wireless. I want to be able to scan from/to the PC. The connection here is: PC to router - router to machine.

    I guess SD cannot connect to the machine via the router. But if the official specifications of the MFP say Network scan (scan to e-mail/FTP server/desktop)" there must be a way.

    For example, what do I write for INPUT ADDRESS or GLOBAL ADDRESS? I tried inputting the machine IP but this didn't work.


  4. #4
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    Can you access the copier internal web page ? So you can configure scan to email /ftp...
    Usually input address = u enter an email adress manually
    global adress = ldap


  5. #5
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    I just managed to access the machine internal webpage - I realized I was typing the wrong IP.

    But it won't let me in - I don't know the user name/password. I looked in the manual but there's no mention of the default user name. I tried the device name (Q41116) and the default password mention in the manual (Sharp) but these didn't work.

    EDIT: admin / Sharp --- did the job. I can login now. I am not sure what settings I need to make, but that's still some progress

    I also tried "LDAP" for global address but the machine says: "Searching... Network Error CE-02".

    Before that I tried writing "SC1" and "SC2" and "192.168.0.100" (the PC IP) for "input address" - it seems to accept these, lets me set the page size and then says "scanning..." after about 30 seconds it shows the above error.


    EDIT 2: I am trying to enter a Desktop Destination from the Destination Management page but everytime I try to save my input, I get the following error:
    "ERROR[937]: Scanner is in use now. Cannot service request. Please try later."

    I tried restarting the machine. No change. Interestingly, I get the same error when I try to add an Email Destination as well.

    Last edited by cheeseus; 03-16-2011 at 09:49 PM.

  6. #6
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    Make sure the machine is at the "copy" screen when trying to edit things from the web page. I know on the newer machines it will not save any settings unless you are on the copy screen on the MFP.


  7. #7
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    Changed to "Copy" and I was able to write the new destination!

    I added a Desktop destination - my PC, with its IP 192.168.0.100 - it appeared on the list of destinations as "001".

    I then tried inputting "001" for "Input address" and for "global address" but all I get is the "Network Error CE-02".


  8. #8
    Senior member of CRS 2,500+ Posts
    Help with Network Scanning with Sharp AR-M155

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    Quote Originally Posted by cheeseus View Post
    Changed to "Copy" and I was able to write the new destination!

    I added a Desktop destination - my PC, with its IP 192.168.0.100 - it appeared on the list of destinations as "001".

    I then tried inputting "001" for "Input address" and for "global address" but all I get is the "Network Error CE-02".
    In the Network Scanner Tool at the PC, > Profile tab, uncheck any profiles and apply. When the response is successful, recheck the profiles and apply. It should come back with a successful response, this re-establishes the MFP with the PC. I really think you'll have troubles though with WIN 7 without the SD v3.3.

    "You can't trust your eyes, if your mind is out of focus" --

  9. #9
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    I don't think I have the Network Scanner Tool... I read that it is bundled with SharpDesk, but I don't see it as a program entry, nor can I find it within SharpDesk.

    When installing SharpDesk, is the NST an option? I may have unticked it because when I installed SD I didn't have the Newtork Expansion Kit. If "yes", will reinstalling SD help?


  10. #10
    Senior member of CRS 2,500+ Posts
    Help with Network Scanning with Sharp AR-M155

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    Quote Originally Posted by cheeseus View Post
    I don't think I have the Network Scanner Tool... I read that it is bundled with SharpDesk, but I don't see it as a program entry, nor can I find it within SharpDesk.

    When installing SharpDesk, is the NST an option? I may have unticked it because when I installed SD I didn't have the Newtork Expansion Kit. If "yes", will reinstalling SD help?
    Open SD and under the Tools drop down at the top, go to Product Configuration, you'll find NST there.

    "You can't trust your eyes, if your mind is out of focus" --

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