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  1. #1
    Technician
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    AR-M620 Printing disabled (Icons on the screen vanished)

    Dear all

    .. i Got AR-M620 Copier.. it was working very well with coputer printing (through network and USB) suddenly when i restarted the copier i found no connection throught network (NIC card) and when i went to check the IP's i found no buttoms on the screen where i used to check it. also no priniting within USB while the NIC card lamp (yellow lamp ) is flasing..

    Thanks all in advance and waiting for your help.

  2. #2
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Did you do a list print to show the NIC settings? What did this show?

  3. #3
    Senior Tech 250+ Posts lky1978's Avatar
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    try to reseat nic card, if the ar-m620 is version "u" then you need to check the "product key "--> "printer expansion kit" got highlighted or not, if not that mean you need to reenter the 20 digits pass code

  4. #4
    Field Supervisor 500+ Posts DINGO's Avatar
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    may be a bad conetion in the nic hardware, chek it.

    good look

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