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Technician
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e7-11
how to solve E7-11 on sharp mx color 2700 n ??
regards
patrick
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CCD white scan level abnormality when the copy lamp is on.
Installation error of the CCD unit flat cable
Check the installing state of the flat cable to the CCD unit.
Dirt on the mirror, the lens, or the reference white plate.
Clean the mirror, the lens, or the reference white plate.
Copy lamp lighting trouble
Check the installing state of the flat cable to the copy lamp unit.
CCD unit abnormality
Check the CCD unit.
SCU PWB abnormality
Check the SCU PWB.
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I always go for the easy stuff first - make sure the slit glass isn't upside down (as in was removed for cleaning) and also the main scan glass is in all the way.
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Th
e scanner PWB was upgraded on models manufactured after late 2008,if your model is pre this
then the modified no is
CPWBX1713DS778
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Technician
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noecas is correct. There is a bulletin on Sharp IDNC about this. I believe they changed a capacitor due to the original ones were very sensitive to "line" noise. After replacing the PWB in the past my E7-11 issue went away.
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