Admin Password reset

[Jokakorn]

Very interested in trying to figure out how to do this. I've tried doing the update switch and the sd boot switch individually and together with no password reset.

If anyone has the procedure to do this, please post it please. We have alot of customers that forgot/lose/fire the admin password and really would like to have this procedure.

Thanks in advance.

[sharptech]

The dip switch did the trick.

Thanks

[yousaf]

MX-5001N how to change administrator password

hi
can u plz tell me how to change the MX-50001N administrator password. and other thing is there is any option to disable the HDD bcause i want that when i scan or print it will not save to the hard drive. can u plz write me the detale or send me any file that could help me
thanks
knight

[glewisme]

The whole reason Sharp didn't make that available in the simulations was for legal reasons, due to the security risk! Thanks for the info on the dip switch though,that info was not made available to us in class in NJ!

[Ednicarl20]

The dip switch did the trick.

Thanks

how do you reset the password??? can you please specify... I have one service call that the operator forgot the password...

Thanks'...

[ZOOTECH]

I just found a Tech Bulletin about this.

Sharp Tech tip 1496. basically says you can not reset the admin password due to the need for increased security...Who ever sold/demo'd the machine is responsible for making sure the user does understands the necessity of retaining the password.

So you are out of luck....not sure if there is anyway around it...try checking with Sharp directly.

The dip switch did the trick.

Thanks

how do you reset the password??? can you please specify... I have one service call that the operator forgot the password...

Thanks'...

Do any of you have the procedures for doing this? I saw one post that tried both the "Update" and "SDBoot" switches without it working. Right now, the customer is SOL without sending
EEPROMs 1 and 2 back to Sharp.

[Madnhain]

I realize this is a REALLY old post, but since I couldn't find any further information, I thought I'd share the solution.
The key IS in fact a switch on the MFP Board. not the update or the boot, but lower down. and it's TINY. you have to squint pretty hard to see it unless you've got young eyes.
This procedure was done on an MX-5111.
Power down the unit and locate the following Switch:

SW2.jpgSW1.jpg

with the SD card at the top of the MFP Board, you'll flip down the switch on the right labeled 1. you more than likely won't see the label 1... just be aware it is the one on the Right.

insert the MFP Board back into the unit and power it on.

It will go directly into SIM 24. you have option 24-30 and 24-31, 30 is admin reset, 31 is (I believe) web interface reset.

Flip the switch back up, and reboot.

Admin password should be reset.

If it is NOT, there are probably some Admin password protected files on the hard drive, go into SIM 62-14 to remove them.

Side note: if your machine has a Data Security Kit installed. Don't bother with this procedure, your screwed, you're machine is down like a fat kid on a see-saw.

[samyeh]

Excellent information!!
Thank you very much. Madnhain.

[buzz]

Here's the Admin Reset procedure for the MX2640N:
Turn off main switch.
Flip switch (left side) to on position (up).
tempFileForShare_2017-03-30-16-09-20.jpg

Turn on copier.
Sim 24 will automatically appear.
2017-03-30 16.15.57.jpg

Select 24-30
Press Execute
Press Yes
Turn off main switch
Switch DIP switch back to down position

Turn on.

boom!

Thanks for this post, it pointed me in the right direction.

[moose55]

Tech support won't even advize you on this dip switch. It is a very tiny black bank with 2 white switches in it. It is available on all newer models as I know of. I found it by having an MX-7040 we bought used with a security kit in it, and an admin password that had been changed. You simply power down the machine, then (after flipping switch 1) you power up, it will come up in SIM 26-30. You simply go into #1 in 26-30, execute it, power down, return switch 1 to original position, power on, and password has been reset to "admin"

Hello All,

I am new to this forum. Glad I found it.
This is my 1st post.
I need to find out how to reset the admin password. Customer changed it and can`t remember what it is...dummys.

Thanks
T.G.G.