sharp mxm 850 POIND N JAM

[bonnie750]

Got one of these doing exactly the same. paper is too light. took in some of the recommended 80gsm weight paper and no problems.

Bill

[nobody-here]

Got one of these doing exactly the same. paper is too light. took in some of the recommended 80gsm weight paper and no problems.

Bill

Surely paper quality is a issue, but according to me those kind of machines can't be so sensible to paper quality.
My customer user a medium quality paper on almost 100 machines of differente producers, (ricoh, sharp and canon) without any particular problem.
On 85 ppm we checked Belt and Pawls... but after last firmware update (f01) and lowering fuser temp looks isn't jamming anymore. We are going to check it on a weekly basis.

I'll going to keep you informed.

Thanks.

[spanky]

We had two MX-1100 machines in the same room running the same paper and only one of the machines had this problem.

We tried everything on this forum and well as on the Sharp bulletins, with no success.

We tried replacing the pre-transfer lamp as well as a full PM including drum, charge kit, developer, sep claws on drum unit, and transfer belt.

We finally installed a new process unit and that fixed our problem.