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Thread: MX2310U c4-00

  1. #1
    Technician Smrekca's Avatar
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    MX2310U c4-00

    hi,

    i have a c4-00 trouble on a mx2310u. before that there was a e7-20 trouble. after changing the more pwb's i found out ther was missing one 5v on the dc power pwb. we fixed this and now when i check the output of the DC power pwb they all correct, but i got the c4-00. the worst thing is that also the second device where i tooked out the pwb's also give me a c4-00 trouble. is there any reset neded for this trouble? i also changed the ptc unit whith no succes.
    itried out the setting of the sim 55-1 sw 8-3 to set it to 1, that should turn off the trouble detection but still have the trouble.
    any idea?

    br, Smrekca

  2. #2
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: MX2310U c4-00

    Have you replaced the primary or secondary transfer units?

    Here is the guide from the tech manual

    Good luck.

    Bil

    Trouble content
    Detail PCU
    Cause The PTC unit is not installed properly./Trouble.The primary transfer unit is not installed properly./
    Trouble.The secondary transfer unit is not installed properly./
    Trouble.High voltage TC PWB trouble.
    PCU PWB trouble.
    Connection trouble of the connector and the harness.
    Check & Remedy Replace the PTC unit.
    Replace the primary transfer unit.
    Replace the secondary transfer unit.
    Check disconnection of the high voltage TC PWBconnector./Replace.
    Replace the high voltage TC PWB.
    Replace the PCU PWB.

  3. #3
    Technician Smrekca's Avatar
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    Re: MX2310U c4-00

    hello,

    yes i have replaced the secondary and primary transfer unit, but from the secon device(wich was a brand new one) where i have now the same error.
    i think there is some pcu pwb problem.

  4. #4
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: MX2310U c4-00

    Here is something else to look at. What part caused your other unit to have this problem? Was it the secondary transfer? Or did you change a whole bunch of parts at once?

    Good luck.

    Bil
    Attached Files Attached Files

  5. #5
    jakobmuis
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    Re: MX2310U c4-00

    Quote Originally Posted by bilyahn View Post
    Here is something else to look at. What part caused your other unit to have this problem? Was it the secondary transfer? Or did you change a whole bunch of parts at once?

    Good luck.

    Bil
    Did you see the memo form Sharp about this ussue?
    There is a new PWB,

    CCE-1367 RDENU0154FCP2

  6. #6
    Senior member of CRS 2,500+ Posts
    MX2310U c4-00

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    Re: MX2310U c4-00

    Quote Originally Posted by jakobmuis View Post
    Did you see the memo form Sharp about this ussue?
    There is a new PWB,

    CCE-1367 RDENU0154FCP2
    WOW, six years later, and you're going to correct Bil's response, which was appropriate at the time?
    "You can't trust your eyes, if your mind is out of focus" --

  7. #7
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: MX2310U c4-00

    Quote Originally Posted by jakobmuis View Post
    Did you see the memo form Sharp about this ussue?
    There is a new PWB,

    CCE-1367 RDENU0154FCP2
    Bruh... I'm dying.

    But hey, maybe after 6 years he might not have fixed the issue yet...

    Lol.

    Sent from my ONEPLUS A3000 using Tapatalk

  8. #8
    Senior member of CRS 2,500+ Posts
    MX2310U c4-00

    ZOOTECH's Avatar
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    Re: MX2310U c4-00

    Quote Originally Posted by JLSam View Post
    Bruh... I'm dying.

    But hey, maybe after 6 years he might not have fixed the issue yet...

    Lol.

    Sent from my ONEPLUS A3000 using Tapatalk
    I am sure after 6 years, Bil had a solution, (his/her posts are pretty much right on).
    "You can't trust your eyes, if your mind is out of focus" --

  9. #9
    Senior Tech 250+ Posts
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    Re: MX2310U c4-00

    Replace the transfer control PWB . We had a 2610 do the same thing. Replaced the primary and secondary belt units and both main power boards, the ptc and did a full pm and still were dead. Replaced the transfer control pwb and now works like a champ. RDENU0133FCPZ TC PWB

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