Just installed a new MX-C401 MFP last week all was working good for about three days then stopped working. My customer uses a preprinted form that is in tray 3. I setup a specific driver with the default to pull from tray 3 since the access based program will not let you change the printer settings. Then yesterday my customer called and said that when he prints to the MFP it is pulling from tray 1 instead of tray 3. I double check to make sure that the driver was setup correctly and that the access based program was printing to the correct printer. all seems to be setup right but still prints from tray 1 instead of tray three. Any ideas?