hello guys, i have seen this issue before "Flat Spot" on fuser rollers, i have changed out an entire fusing unit a couple weeks ago, the customer called for paper jams yesterday,when i arrived at the client site i removed some paper that was stuck in the fusing unit, and noticed when manually turning the fuser drive gear that rollers felt like it had a "Flat Spot"i have seen this problem before, but not sure how to rectify the the problem, the MFP is MX-623N, thanks in advance guys.
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