Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Service Manager 250+ Posts



    Join Date
    Apr 2008
    Location
    las vegas,nv.
    Posts
    321
    Post Thanks / Like
    Rep Power
    0

    Ar m700 shuts off

    New one on us, copier warms up as normal but as soon as the data light on control panel blinks it shuts down and powers back on. No error codes. If i leave network unpluged from copier it stays on and you can copy. I i swapped nick card and same problem. ANY IDEAS? THANKS.


  2. #2
    Field Supervisor 5,000+ Posts


    JustManuals.com's Avatar
    Join Date
    Jan 2006
    Location
    Las Vegas, NV
    Posts
    10,478
    Post Thanks / Like
    Rep Power
    133

    Thumbs up Re: Ar m700 shuts off

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com


    When you need a manual and you need it NOW !

    http://www.justmanuals.com
    Instant downloads

  3. #3
    Legend in the Making 1,000+ Posts


    Akitu's Avatar
    Join Date
    Oct 2010
    Location
    Thompson, MB
    Posts
    2,393
    Post Thanks / Like
    Rep Power
    70

    Re: Ar m700 shuts off

    Clear print queue and reseat HDD. I believe I may have had something similar with an ARM550N.

    If not those then you might be looking at a fault in the power line or the boards.

    Cthulhu for president! Why settle for the lesser evil?

  4. #4
    Service Manager 250+ Posts lky1978's Avatar
    Join Date
    Mar 2009
    Location
    perak malaysia
    Posts
    331
    Post Thanks / Like
    Rep Power
    16
    Agree with akitu said. I faced same problem with ar-m451n, try to cancell all ur clients printing job im their pc. Possible got some error during spooling the data and made the mfp fail to decode the data. So restart and restart again.


  5. #5
    Service Manager 250+ Posts



    Join Date
    Apr 2008
    Location
    las vegas,nv.
    Posts
    321
    Post Thanks / Like
    Rep Power
    0

    Re: Ar m700 shuts off

    Thanks for replys. I will try that and get back to you if you think of anything else please let me know.


  6. #6
    Field Supervisor 1,000+ Posts igi's Avatar
    Join Date
    Apr 2009
    Location
    ATLANTIS
    Posts
    1,049
    Post Thanks / Like
    Rep Power
    25

    Re: Ar m700 shuts off

    Hi

    also please check the firmware 4.04 or higher




  7. #7
    Service Manager 250+ Posts



    Join Date
    Apr 2008
    Location
    las vegas,nv.
    Posts
    321
    Post Thanks / Like
    Rep Power
    0

    Re: Ar m700 shuts off

    I went and cleared the queue,reset the HD and still had the issue. I then replaced the HD and still the same. We then connected a laptop with crossover and it prints fine. We also tried connecting the network cable from a Dell printer that they use in the same room and it also shut the copier off. Any ideas? Thanks


  8. #8
    Senior member of CRS 1,000+ Posts


    ZOOTECH's Avatar
    Join Date
    Jul 2007
    Location
    Insane Diego, CA
    Posts
    2,011
    Post Thanks / Like
    Rep Power
    56

    Re: Ar m700 shuts off

    Quote Originally Posted by pontiac View Post
    I went and cleared the queue,reset the HD and still had the issue. I then replaced the HD and still the same. We then connected a laptop with crossover and it prints fine. We also tried connecting the network cable from a Dell printer that they use in the same room and it also shut the copier off. Any ideas? Thanks
    Duplicate IP addresses??

    "You can't trust your eyes, if your mind is out of focus" --
    Sometimes, I feel like an island in a sea of incompetence. (.,.)
    "Work to live, don't live to work"

  9. #9
    Master Of The Obvious 5,000+ Posts


    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    10,801
    Post Thanks / Like
    Rep Power
    163

    Re: Ar m700 shuts off

    That's just really weird. Your crossover test literally rules out the MFP as the cause. The second test of swapping the network connection also rules out a cable or switch port issue. What happens when you connect your laptop to the customers network, then print via their network?

    Do you have NetScan? Disconnect the MFP, then scan the network. That will identify a dupe. Is it possible that some other kind of data is hitting the MFP's IP address? Are you getting PostScript Errors? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.


    blackcat: Master Of The Obvious =^..^=

  10. #10
    Service Manager 250+ Posts



    Join Date
    Apr 2008
    Location
    las vegas,nv.
    Posts
    321
    Post Thanks / Like
    Rep Power
    0

    Re: Ar m700 shuts off

    Thanks to all of you who replied. Duplicate ip address was the problem, one of the companys employees had brought in there own hp printer and entered the same address as the copier from a configeration page he found. Of course he never asked if the company in the first place for permission. Again thank you.


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here