Scan To Network Folder MX-3501N

[redserv]

Heya Guys, i am having a very frustrating time doing a simple scan to network from MFP to my lappy via cross network cable, i can ping the PC-MFP and MFP-PC,i am using a static Ip Address on both my laptop and Mfp,i have shared a folder on my laptop with full permission, and all i get is
'selected servers are not found"my operating system is windows 7 X64, and i dont know what to try again, i know its simple because i did this many times,can somone point me in the right direction please?

[ruben]

Re: Scan To Network Folder MX-3501N

Make sure you have "network discovery", "file and printer sharing", and you may have to "enable file sharing for devices that use 40 and 56-bit encryption" all turned on.

[redserv]

Re: Scan To Network Folder MX-3501N

thanks alot ruben for your feedback most of the settings where already on, i am beginning to think its a windows 7 x64 problem, sometimes i get scan to folder to work other times it dont, really weird problem.

[mojorolla]

Re: Scan To Network Folder MX-3501N

Windows 7 sometimes comes with Windows Live Essentials. It can play tricks with scanning. If it is installed, remove it and try again.

[redserv]

Re: Scan To Network Folder MX-3501N

thanks mojo i'll keep that in mind.

[mansart]

Re: Scan To Network Folder MX-3501N

are you using Port 445?

[redserv]

Re: Scan To Network Folder MX-3501N

i Havent really checked what port i was using, but ti will check that out as well.

[Luke]

Re: Scan To Network Folder MX-3501N

Hi redserv.

Make sure you change the settings under advanced sharing settings > Home / Work settings, and then scroll down to change the same settings in Public. Just turn on the file sharing.

Luke

[redserv]

Re: Scan To Network Folder MX-3501N

guys this is so crazy,i hooked up my laptop to this MFP[MX3501N],via a cross Network cable[RJ45],input stuff in the MFP web interface,when i actually try to scan to my pc it says 1.selected servers not found, 2.CE-00 contact administrator,i can ping the mfp and the mfp can ping the pc, i have done this so many times,i dont know what to try anymore.

[Akitu]

Re: Scan To Network Folder MX-3501N

guys this is so crazy,i hooked up my laptop to this MFP[MX3501N],via a cross Network cable[RJ45],input stuff in the MFP web interface,when i actually try to scan to my pc it says 1.selected servers not found, 2.CE-00 contact administrator,i can ping the mfp and the mfp can ping the pc, i have done this so many times,i dont know what to try anymore.

Are you trying to scan with Sharpdesk or straight input from the 3501? Are your input IP addresses on the same subnet? Can you browse to other network locations or is it only the copier that can't access the folder?

Would the client be happy with scan to email? Basically the same feature except the customer chooses the folder to store the data.

[redserv]

Re: Scan To Network Folder MX-3501N

Sorry i did not explain myself properly before,its basically "scan to network folder" from the copier,I am trying to get that working on laptop,before I put it back on the client's network,I cant even get that working at the moment, iam using windows 7 X64, tried all the advice given here still no luck,maybe i am missing something,just dont know what.

[Akitu]

Re: Scan To Network Folder MX-3501N

Sorry i did not explain myself properly before,its basically "scan to network folder" from the copier,I am trying to get that working on laptop,before I put it back on the client's network,I cant even get that working at the moment, iam using windows 7 X64, tried all the advice given here still no luck,maybe i am missing something,just dont know what.

Is scan to email not an option? Easier to configure until Sharp can play nice with W7 security settings. You did not answer the majority of my questions.

[redserv]

Re: Scan To Network Folder MX-3501N

lol sorry buddy, Scan to Email is not an option because the I.T. dept dont want that setup, dont think they have an SMTP mail server either.

[ruben]

Re: Scan To Network Folder MX-3501N

Make sure all the file sharing settings are enabled on the PC, i.e. "Turn on file and printer sharing", "Turn on network discovery". You may need to set the file sharing encryption to 40/56 bit encryption for legacy devices. Check you have entered the right login details on the copier, or try setting the scan folder to one of the public folder and/or "Turn off password protected sharing".

When sharing the folder try both Properties -> Share, and Advanced Sharing, and make sure the permissions are set correctly.

Also, try disabling forcing 128-bit encryption and reducing LAN manager authentication level:

Start -> Run -> gpedit.msc:

Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> Security Options -> "Minimum session security for NTLM SSP based (including secure RPC) clients": disable "Require 128-bit encryption" also try changing "Network security: LAN Manager authentication level" to "Send LM & NTLM - use NTLMv2 session security if negotiated"

[Akitu]

Re: Scan To Network Folder MX-3501N

lol sorry buddy, Scan to Email is not an option because the I.T. dept dont want that setup, dont think they have an SMTP mail server either.

Okay, now you answered my Sharpdesk question, and you're doing internal tests so that negates the other network locations... Else, try disabling all antivirus programs on the laptop and see what happens.