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  1. #1
    Technician
    Join Date
    Feb 2013
    Posts
    20
    Rep Power
    23

    mxm 264n u2-23 error

    new install
    been there a week
    error u2-23 could not enter sp mode with fax option hooked up
    removed fax option
    run sim 16 reset code
    reinstall fax option
    i am new to sharps
    do i need to update firmware?

  2. #2
    Service Manager 1,000+ Posts bilyahn's Avatar
    Join Date
    Dec 2006
    Location
    Quincy, CA
    Posts
    1,433
    Rep Power
    54

    Re: mxm 264n u2-23 error

    This code is not listed in the 264 manual but it is in the 283 manual as a checksum error. Upgrading firmware would be a very good start. Here are a couple of other choices from the MXM283 troubleshooting guide.

    Good luck.

    Bil

    Trouble content

    MFP PWB SRAM memory individual data check sumerror.Detail MFPCause

    The check sum value for individual data of thecommunication table and the sender registration doesnot match.MFP PWB SRAM trouble.MFP PWB trouble.Strong external noises.
    Check & Remedy

    Turn OFF/ON the power to initialize the data related tothe content of check sum error.Since the registered contents are deleted, register thedeleted contents again.Use SIM16 to cancel the error.
    Replace the MFP PWB.

  3. #3
    Technician
    Join Date
    May 2017
    Location
    Great Falls
    Posts
    12
    Rep Power
    15

    Re: mxm 264n u2-23 error

    You can not enter simulation mode when you are in the fax screen, instead your code is put in like a phone number. I was able to enter simulation by choosing copy directly after the machine booting, or by hitting the simulation keys over and over from the sprite screen until it loaded right into sim missing the fax mode.

    Quote Originally Posted by auburntechnology View Post
    new install
    been there a week
    error u2-23 could not enter sp mode with fax option hooked up
    removed fax option
    run sim 16 reset code
    reinstall fax option
    i am new to sharps
    do i need to update firmware?

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