| In response to blackcat4866 - I'm not 100% positive but I believe the fn8 only works on the Ar-650 and 651.
Mr Spock - thank you for the help. We have replaced the system pwb with no luck. Clutches, however, had not occured to us. To make things a little more illogical let me tell you a couple other things we noticed....
Even though the physical jam is located right at the PS roller, the machine says the jam has occured in the duplexer even when making single sided copies. There is approximately a 5 second stall in the copy process before the jam indication is thrown. Our theory was that there may be a faulty sensor in the exit section that is telling the machine that paper has been diverted into the duplexor and when it fails to exit the duplexor and reunite with the PS roller, it shows a jam in the duplex thinking a paper has gotten stucjk there. The problem with this theory is that all the sensors check fine. We even removed the duplex unit completely and it STILL thinks there is a jam in the duplex. And, of course, ONLY when the finisher is attached.
Now thinking about clutches....a new possible theory would be one of timing. If the timing is slightly changed with the addition of a finisher and a clutch is slighlty slipping, it may be enough to throw off the timing and cause a jam. Remove the finisher, original timing sequences are restored and the slippage of a clutch may not be enough to throw things off.
Obviously grabbing at straws here. Any additional input? |