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  1. #1
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    Sharpdesk, where to get it

    Maybe a dumb question, but where where/how does one get Sharpdesk (for a Sharp AR-M237). Can't find it in Sharpusa.com's download section.

    Thanks.


  2. #2
    Senior Tech 250+ Posts harleyrider's Avatar
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    Re: Sharpdesk, where to get it

    Check on sharp idnc website


  3. #3
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    Re: Sharpdesk, where to get it

    Quote Originally Posted by harleyrider View Post
    Check on sharp idnc website
    Thanks but I'm not affiliated with a Sharp dealer, just an IT guy for a company with a couple of Shap printer/Fax machines.


  4. #4
    Legend in the Making 2,500+ Posts
    Sharpdesk, where to get it

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    Re: Sharpdesk, where to get it

    Quote Originally Posted by jw4444 View Post
    Thanks but I'm not affiliated with a Sharp dealer, just an IT guy for a company with a couple of Shap printer/Fax machines.
    There should have been a copy of Sharpdesk that came with your copier, however at this point it would be outdated and incompatible with Windows 7. Sharpdesk 3.3 was the compatibility update to Win7. Else it can be downloaded from Sharp's FTP website (which, as a non-tech, you may not have access to).

    Best bet would be to call your local Sharp dealer and see if they may be able to assist you.

    Cthulhu for president! Why settle for the lesser evil?

  5. #5
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    Re: Sharpdesk, where to get it

    Quote Originally Posted by Akitu View Post
    There should have been a copy of Sharpdesk that came with your copier, however at this point it would be outdated and incompatible with Windows 7. Sharpdesk 3.3 was the compatibility update to Win7. Else it can be downloaded from Sharp's FTP website (which, as a non-tech, you may not have access to).

    Best bet would be to call your local Sharp dealer and see if they may be able to assist you.
    K. Ill try that (the dealer).. That's probably where the vers they're using on their older machines came from. I just thought it woudl be something you could download from their website.

    FWIW, what is Sharp's FTP site?


  6. #6
    Legend in the Making 2,500+ Posts
    Sharpdesk, where to get it

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    Re: Sharpdesk, where to get it

    Quote Originally Posted by jw4444 View Post
    K. Ill try that (the dealer).. That's probably where the vers they're using on their older machines came from. I just thought it woudl be something you could download from their website.

    FWIW, what is Sharp's FTP site?
    Unfortunately not. I just spent the better part of a half hour looking for a customer. Only place I could find it was on the ftp site.

    Without the credentials, there's no harm in giving it out I suppose.

    ftp://service.sharp.ca

    Typically for trained service techs, feel free to sit there guessing at passwords and usernames for half of eternity.

    Cthulhu for president! Why settle for the lesser evil?

  7. #7
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    Re: Sharpdesk, where to get it

    Quote Originally Posted by Akitu View Post
    Without the credentials, there's no harm in giving it out I suppose.

    ftp://service.sharp.ca

    Typically for trained service techs, feel free to sit there guessing at passwords and usernames for half of eternity.
    I was just gonna try 'anonymous' & 'guest' w no pw. Didnt work. Ill try the dealer next week. Thanks alot for your help.

    John


  8. #8
    Senior Tech 250+ Posts lky1978's Avatar
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    can you wait? i can upload to dropbox if you need. But i only can do it when i work on monday.have a nice sunday.


  9. #9
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: Sharpdesk, where to get it

    Try this link. Used to be version 3.2 not sure what version is there now. You will need a valid serial number to use this software should be with your copier paperwork.

    http://simpleofficesolutions.com/sharpdesk.zip

    Good luck.

    Bil


  10. #10
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    Re: Sharpdesk, where to get it

    For my own information and depending on the answer, maybe to help out jw4444, will the AR-M237 scan without Sharpdesk? Can you scan to a file or to e-mail without using Sharpdesk on this model or series? I asked this question awhile back but wasn't real sure if I understood the answer correctly.


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