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This message appears about every other page printed. Sometimes it stops printing all together and the customer has to remove the paper that is in process. The 22-6 is not registering any errors or jams. The TK1 is at 108K and the TK2 is at 257K. Thanks for any tips.
From Sharp Search:
"Cleaning Transfer Belt" every 2 or 3 prints/copies made
The possible cause is that the paper is too smooth and slips when it is transferred. Ensure that shiny or super smooth paper is fed via the manual feed tray using appropriate settings.
The mechanism of this problem:
1. The paper is delivered to the resist roller after paper feed, but it slips a little at each transfer roller.
2. The timing to transfer is delayed because the paper slips.
3. Because the transferring timing is delayed, the paper stops at the resist roller.
4. The toner on the transfer belt is not transferred because the paper is delayed, and the cleaning of the transfer belt starts.
The timing of the paper and transfer is reset after the cleaning operation of the transfer belt, so we consider there is no problem with the first page, but it deviates from the transfer timing after 2 - 3 transport, and the cleaning operation of the transfer belt starts.
Remove the paper dust collector and clean it. The thoroughly clean the ps roller. I prefer WD-40 as it seems to not only clean the rubber but penetrates it and makes is tackier. This will help to eliminate slippage .Then re-install paper dust collector!
Thanks ruben,
Maybe your UK Sharp search is better than our USA. I am on Sharp's web-site now and can't get any results from the search. If I search bulletins I can find 5 or so that relate to transfer but nothing that mentions this. The customer IS using shiny paper but their question will no doubt be "why haven't we had this problem before?".
I like WD-40 as well. I assume that the roller you mean is the registration roller. That's the roller the paper dust collector cleans.
Yes,I am referring to the registration roller! I just call it the PS roller cause its in the PS assy and Sharp refers to it as the PS roller. Every other Manufacturer calls it a registration roller. LOL! Also use canned air to clean the sensor as well.
Thanks for the help!
PS Assy = Paper Stop Assy
AFAIK Sharp is the only manufacturer that doesn't translate this as Registration Assy. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
If all else fails go to simulation 51-2 and find the source and paper type the paper tray is set for.
You can increase the value for that source to increase the buckle in the paper at the registration roller.
This will make the machine more foregiving for an slipping of the rollers.
Check the primary transfer drive gear for cracks.
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