ARBC 260 jamming

[vstar]

Hi everyone, we had a call from a customer for an ARBC 260 jamming at the fuser.
The paper lead edge gets just past the fuser exit sensor so I think it is that sensor.
Would you agree? I tried cleaning it as best as possible but I think it is toast since it is in close to all the heat.
If you believe this is possible would someone be able to give me the part number for this. Precssion roller doesnt seem to list it.

Thanks

Cameron

[Akitu]

That machine is... Something else... Best advise your client to upgrade. Sharp no longer supports the machine, meaning any parts you'll find online are likely going to be the last available. If Precision Roller isn't displaying, I would hazard a guess that they can't get them from their third party vendor now. Any parts you find will be somewhat of a miracle, and likely priced accordingly.

As techs, our job is to support the client in their needs until we very well can't anymore, and running out of parts on a large scale seems to apply to that idea. As I already said, advise client to upgrade to something that's supported.

[vstar]

We would love for them to upgrade it. But they wont. They dont even want me to fix the DF, it has a broken hinge.


Cameron

[Akitu]

We would love for them to upgrade it. But they wont. They dont even want me to fix the DF, it has a broken hinge.


Cameron

Then it sounds like you've done all you can. If you can't obtain a sensor to fix their problem, they're going to be stuck with it as is - after all, it's not your fault the manufacturer stopped producing parts for that machine. I'm sure you're well aware of the AIO toner cartridges and their issues.

Sounds like a stubborn customer trying to be as cheap as possible. Wash your hands of them and be done now.

[vstar]

So to get that sensor I would need to get the whole fuser???


Cameron

[danceswrabbits]

The part number I have is :VHPGP1A71L3-1
However sharp does not appear to have any. So I'd go with akitu on this one.

[danceswrabbits]

sorry no colon on front of part number

[harleyrider]

The only sensor I see in the parts guide in the fuser delivery is #VHPGP1A71L3-1. I don't work on this model thankfully.

[Akitu]

So to get that sensor I would need to get the whole fuser???


Cameron

Only having one ARBC320 in my service area, I didn't get to see it much before it was retired. I offered them a full maintenance with the last of the parts I had, it was too expensive for them. The parts have since been discarded as that was well over a year ago now. I don't think the sensor would have been included in a fuser rebuild kit, I was thinking of thermisters, my mistake.

That being said, if you can't find the sensor through a trusted third party vendor such as Precision Roller, I wouldn't put much more faith into a part you find on eBay.

[vstar]

Thanks for all the help.
I will let the customer know.

Thanks

Cameron