Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Technician
    Join Date
    Mar 2013
    Location
    Grand Junction
    Posts
    21
    Rep Power
    23

    2700n Rebooting then freezing

    I have a customer that was unplugging the machine in order to turn it off or restart it. Now it will reboot at random times and then get stuck on the please wait pop up on screen. It freezes up total to where the control panel power button doesn't work. Could this be the hard drive?? or the Control PWB board?? Or Both..

    thanks

  2. #2
    Legendary Frost Spec Tech 2,500+ Posts
    2700n Rebooting then freezing

    Akitu's Avatar
    Join Date
    Oct 2010
    Location
    Thompson, MB
    Posts
    2,596
    Rep Power
    97

    Re: 2700n Rebooting then freezing

    Very likely a hard drive error, similarly to how unplugging a computer to shut it off will inevitably kill the hard drive, it will do the exact same to a copier.
    Cthulhu for president! Why settle for the lesser evil?

  3. #3
    Technician
    Join Date
    Mar 2013
    Location
    Grand Junction
    Posts
    21
    Rep Power
    23

    Re: 2700n Rebooting then freezing

    Quote Originally Posted by Akitu View Post
    Very likely a hard drive error, similarly to how unplugging a computer to shut it off will inevitably kill the hard drive, it will do the exact same to a copier.

    That was my first guess as well. Coworker also thinks it could be the outlet dropping power. Like something else is pulling a lot of power from that outlet causing it to reboot, fridge or something.

  4. #4
    Legendary Frost Spec Tech 2,500+ Posts
    2700n Rebooting then freezing

    Akitu's Avatar
    Join Date
    Oct 2010
    Location
    Thompson, MB
    Posts
    2,596
    Rep Power
    97

    Re: 2700n Rebooting then freezing

    Quote Originally Posted by weaponx2121 View Post
    That was my first guess as well. Coworker also thinks it could be the outlet dropping power. Like something else is pulling a lot of power from that outlet causing it to reboot, fridge or something.
    Check the voltage coming from the outlet. I think you'll find there's nothing wrong with it. Most of the time when there's a power pull that will interfere with a machine you'll likely get some funky error codes as opposed to straight power cycles, but it all depends on how much power is being pulled/dropped.
    Cthulhu for president! Why settle for the lesser evil?

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here