Quote Originally Posted by cap0319 View Post
Guides were checked, all fine, Fuser is installed properly with the pressure tabs down.

Smearing of the toner is back even with the temp change and the white lines only seem to appear on that special type of paper. other 28lb paper has no white lines but toner keeps smearing on some of the prints.

At this point were kind of running out of ideas, can we blame the paper or is there a setting were missing?
I would chalk it up to a paper issue, try running the recommended heavy paper setting through the bypass tray and see if it will continue. There's only so much we can do with the machines of course to run within specs or to modify operations in an attempt to make it work to their request.