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  1. #1
    Dwells
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    MXC381 Scanner misalignment

    I have a mxc381 only done about 6k total. does great quality prints, but copying and scanning on glass or through feeder the result is misaligned.
    I have gone trough the whole calibration process both service and customer processes but no joy.
    Any suggesstions gratefull.


  2. #2
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Dec 2006
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    Quincy, CA
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    Re: MXC381 Scanner misalignment

    Two things come to mind;

    1. Scanner unit is not square (adjustment procedure item so I would think you checked this)

    2. Scanner bed is tweaked slightly. Don't know if this adjustment is in the manual or not. Very touchy adjustment if you are not a tech, even if you are a tech proceed with CAUTION as these are red screw adjustments. Only do this as a last resort after checking everything and I mean everything else!!!

    Good luck.

    Bil


  3. #3
    Dwells
    Guest

    Re: MXC381 Scanner misalignment

    Quote Originally Posted by bilyahn View Post
    Two things come to mind;

    1. Scanner unit is not square (adjustment procedure item so I would think you checked this)

    2. Scanner bed is tweaked slightly. Don't know if this adjustment is in the manual or not. Very touchy adjustment if you are not a tech, even if you are a tech proceed with CAUTION as these are red screw adjustments. Only do this as a last resort after checking everything and I mean everything else!!!

    Good luck.

    Bil
    Thanks bill, and now you mention it copier has been used on a slant for the last 12 months or so. i did calibrate it on the flat though.

    Might order whole new scan assembly and advise customer re; uneven floor.

    Dave


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