Mx2310 A3 internal tray problem

[ash_572]

photo.JPG

just uploaded this picture. give you all a better idea

[Akitu]

Try adjusting your paper exit motor speed in sim 48-6.

[ash_572]

Today the fixing paper holder was replaced that hold the white fixing arm with no effect. Every 3 or 4 copies the a3 is turning over on to the tu12 tray. Ant ideas?

[Akitu]

Try adjusting your paper exit motor speed in sim 48-6.

[ash_572]

Try adjusting your paper exit motor speed in sim 48-6.

Will that not affect the timing of the sensors when doing multiple prints??

[boutn]

i have the same problem with a range of machines...

it works fine for a while, and one day suddenly starts to curl and block...

only solution we have is to place a book or something in de tray, so the paper doesnt fall that high

[spanky]

See attached

[boutn]

See attached

thx for that!

Going to order it in the morning an test it the day after

[copiersandservicing1]

Change the 4 foam rollers on the exit rollers

2 x PSPO-0018FCZZ

2 x PSPO-0017FCZZ

the sponge with 3 x holes goes on the outside and the ones with 2 holes go on the inside two.

this cured my problem.

[boutn]

See attached

this solved the issue, installed it on a bunch of machines and no more problems.

Does the MX-5112/MX-5141/... series have something similar i can use? Because there you have 6 sponges...