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  1. #11
    Technician
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    Re: CQ - MX-M264n *New Machine*

    I would check the main pole position adjustment in the dv unit. I have seen this once before. Maybe it was not set correctly when it was built.

    T.G.G.

  2. #12
    Senior Tech 250+ Posts
    CQ - MX-M264n *New Machine*


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    Re: CQ - MX-M264n *New Machine*

    Quote Originally Posted by sharptech View Post
    I would check the main pole position adjustment in the dv unit. I have seen this once before. Maybe it was not set correctly when it was built.

    T.G.G.
    the mag angle and doctor blade clearance should have been the first things checked after seeing that there were no apparent physical issues with the copier. They are the first items in the adjustment section of service manual. I was in tech support for many years and you never assumed anything was done on the problem copier/printer/mfp , you no what happens when you ASS U ME. Also there are two bulletins out that may cause an issue like this, one is for putting on the dev cover and folding over the dev seal. The other is about dev spill but it deals with mag roller and faulty bearing and mag roller moving. you could and should have some type of CQ issue before the complete failure and developer spew.

  3. #13
    The Wolf 2,500+ Posts mojorolla's Avatar
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    Re: CQ - MX-M264n *New Machine*

    Just do like I do....pretend a salesperson tried to fix it.
    It could be anything so start from scratch!!!


    Failing to plan is planning to fail!!!

  4. #14
    Field Service Engineer 50+ Posts harps05's Avatar
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    Re: CQ - MX-M264n *New Machine*

    Why is everyone haten on the poor guy. Machine is rooted out of the box. He isn't sure of the cause and . . . whammo. Isn't this a technical discussion forum. Geez

  5. #15
    Master Of The Obvious 10,000+ Posts
    CQ - MX-M264n *New Machine*

    blackcat4866's Avatar
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    Re: CQ - MX-M264n *New Machine*

    Quote Originally Posted by harps05 View Post
    Why is everyone haten on the poor guy. Machine is rooted out of the box. He isn't sure of the cause and . . . whammo. Isn't this a technical discussion forum. Geez
    It is once he tries something ... but he won't try anything. He'll let you flail around not knowing anything, then still not try anything. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #16
    Legendary Frost Spec Tech 2,500+ Posts
    CQ - MX-M264n *New Machine*

    Akitu's Avatar
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    Re: CQ - MX-M264n *New Machine*

    Quote Originally Posted by harps05 View Post
    Why is everyone haten on the poor guy. Machine is rooted out of the box. He isn't sure of the cause and . . . whammo. Isn't this a technical discussion forum. Geez
    Enlighten us as to how a discussion may take place without him allowing us to help him? We're all for helping when someone gives info as opposed to making us do the legwork for them. See previous posts by blackcat and myself for reference.
    Cthulhu for president! Why settle for the lesser evil?

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