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  1. #1
    just another tech 100+ Posts
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    MX-4101N firmware MODEL NOT MATCH

    I need to update the firmware on a MX-4101N machine. My machine has a Data Security Kit on it. I’ve tried the firmware for MX-FR11U (says for MX-4101N), but each time I insert the usb, then press the SFU file in 49-01, it says MODEL NOT MATCH. I’ve tried it a few times and I’ve tried to use the standard firmware with the same result. I even took off the finisher and LCC and tried it with the same result. In 22-10 it is in fact an MX-4101N and the Security Kit says MXFR11. Am I missing something?


    Current Firmware is MAIN 01.00.JC BOOT 01.00JC LANG 01.15.P2 GRAPH 01.02.J2 IMG 01.02.J2 PCU 01.15.J2
    Best rule for troubleshooting.
    K I S S Keep It Simple Stupid

  2. #2
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: MX-4101N firmware MODEL NOT MATCH

    The latest firmware on Tradenet for the machine (with DSK) is v05.00.J2 (ICU)
    The DSK (commercial) firmware on its own is v04.02.Jc_A (ICU)

  3. #3
    Senior Tech 250+ Posts DavePo's Avatar
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    Re: MX-4101N firmware MODEL NOT MATCH

    [ In 22-10 it is in fact an MX-4101N and the Security Kit says MXFR11. Am I missing something?


    Current Firmware is MAIN 01.00.JC BOOT 01.00JC LANG 01.15.P2 GRAPH 01.02.J2 IMG 01.02.J2 PCU 01.15.J2[/QUOTE]

    If 22-06 says DSK is MXFR11 and not FR11U then it has the Common Criteria firmware that is not upgradable.

  4. #4
    just another tech 100+ Posts
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    Re: MX-4101N firmware MODEL NOT MATCH

    22-06 says MXFR11. Thanks DavePo.
    Best rule for troubleshooting.
    K I S S Keep It Simple Stupid

  5. #5
    Master Of The Obvious 10,000+ Posts
    MX-4101N firmware MODEL NOT MATCH

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    Re: MX-4101N firmware MODEL NOT MATCH

    I'm forwarding the following suggestion form a long time friend of Copytechnet. He confirms DavePo's comments:

    There is a major difference between FR11 and FR11U in the data security kits. The FR11 is the common criteria version and is never updated from original, while the FR11U is the commercial version and is now up to version 05.01 for ICU main.
    Because the 22-10 data shows the common criteria model is installed, there is nothing more to be done. You can manually update the finisher firmware separately but the engine is up to date already.
    Either leave it alone or remove the DSK by hdd format and DSK flashrom removals back to originals.


    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Owner/Service Manager 1,000+ Posts
    MX-4101N firmware MODEL NOT MATCH

    tmaged's Avatar
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    Re: MX-4101N firmware MODEL NOT MATCH

    Common Criteria DSK's are certified. If you upgrade a CC DSK, you've changed the properties of the DSK, making it no longer certified. Therefore, you cannot update a CC DSK machine. At least that's how I remember it.
    Hope that helps !
    -Tony


    www.dtios.com
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