Keep get this code on 1 machine checked ground, toner mix (118), drum unit, even replaced dv unit no change. Firmware is upto date. starting to run out of things to check any other ideas out there.
Thanks: 0
Likes: 0
Dislikes: 0
Keep get this code on 1 machine checked ground, toner mix (118), drum unit, even replaced dv unit no change. Firmware is upto date. starting to run out of things to check any other ideas out there.
When you changed the DV unit was it a new one or from another machine?Originally Posted by leew
"You can't trust your eyes, if your mind is out of focus" --
It was a used dv unit out of a working machine they had on site.
A problem with the toner hopper could cause this problem; the connector that receives the toner crum chip might be bent a little and not getting good connection on all pins.
"You can't trust your eyes, if your mind is out of focus" --
You might also check if the developer fan and filter were unobstructed, and vacuum out the ducts which fill with toner. You might also try turning the toner cartridge manually to find out if it will turn. I've found them seized. Usually beating on them will free it up. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Found the problem it was the motor that drives the toner bottle it was slipping just enough to give the code. No problem after switching out the motor.
Posting Permissions
Reply With Quote
Bookmarks