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  1. #1
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    Sharp MX-2700N not fusing properly after several sheets

    I recently purchased a second hand Sharp MX-2700N.

    I find that if I run a single sheet (in color) the copier works great, but if I send multiple copies, about the fifth copy, the toner begins to not fuse to the paper and flakes off and ends up on the back of the next sheet.

    At this point, I am sending one sheet at a time and letting it cool a few seconds between sheets, but I have a 1,000 run job coming up and that will not work.

    I am running 80# Utopia Digital cover stock

    Thank you in advance for any advice or tips
    Last edited by rightbrained; 10-27-2014 at 06:18 PM. Reason: Additional information added

  2. #2
    Senior member of CRS 2,500+ Posts
    Sharp MX-2700N not fusing properly after several sheets

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    Re: Sharp MX-2700N not fusing properly after several sheets

    Quote Originally Posted by rightbrained View Post
    I recently purchased a second hand Sharp MX-2700N.

    I find that if I run a single sheet (in color) the copier works great, but if I send multiple copies, about the fifth copy, the toner begins to not fuse to the paper and flakes off and ends up on the back of the next sheet.

    At this point, I am sending one sheet at a time and letting it cool a few seconds between sheets, but I have a 1,000 run job coming up and that will not work.

    I am running 80# Utopia Digital cover stock

    Thank you in advance for any advice or tips
    See if that model has a "Fuser Control Setting" - this can be found under System Settings > Device Settings, and set the "Paper Weight" to 23 - 28lbs.
    Just read the last part of your post - you'll have to set the paper weight to Heavy 1 or 2.
    Last edited by ZOOTECH; 10-27-2014 at 06:30 PM. Reason: Correction
    "You can't trust your eyes, if your mind is out of focus" --

  3. #3
    Senior Tech 250+ Posts harleyrider's Avatar
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    Re: Sharp MX-2700N not fusing properly after several sheets

    And make sure the fuser levers aren't set for envelopes.

  4. #4
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: Sharp MX-2700N not fusing properly after several sheets

    That stock will have to be run from the bypass tray. and set to heavy 2.

  5. #5
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    Re: Sharp MX-2700N not fusing properly after several sheets

    Thank you for the tip. The only place I could set for heavy paper was the bypass tray, but that did solve the problem. Thank you.

  6. #6
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: Sharp MX-2700N not fusing properly after several sheets

    No problem.

  7. #7
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    Re: Sharp MX-2700N not fusing properly after several sheets

    Quote Originally Posted by rightbrained View Post
    I recently purchased a second hand Sharp MX-2700N.

    I find that if I run a single sheet (in color) the copier works great, but if I send multiple copies, about the fifth copy, the toner begins to not fuse to the paper and flakes off and ends up on the back of the next sheet.

    At this point, I am sending one sheet at a time and letting it cool a few seconds between sheets, but I have a 1,000 run job coming up and that will not work.

    I am running 80# Utopia Digital cover stock

    Thank you in advance for any advice or tips

    Did you try decreasing the output resolution? I ran into this a few weeks ago at a customer's MX-2700. It was smearing all over the page after a couple of copies. I believe the DPI for that model is 600x600. Also try heavy 2 setting or card stock. It worked for me.

  8. #8
    Master Of The Obvious 10,000+ Posts
    Sharp MX-2700N not fusing properly after several sheets

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    Re: Sharp MX-2700N not fusing properly after several sheets

    80# cover = 218 gsm = 58# bond

    The heaviest media according to the sales literature is 56# bond. Try the heaviest paper setting and lighter media.
    http://gfive.net/pdf/brochures/MX-2700N-Brochure.pdf

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
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    Re: Sharp MX-2700N not fusing properly after several sheets

    Quote Originally Posted by blackcat4866 View Post
    80# cover = 218 gsm = 58# bond

    The heaviest media according to the sales literature is 56# bond. Try the heaviest paper setting and lighter media.
    http://gfive.net/pdf/brochures/MX-2700N-Brochure.pdf

    =^..^=

    That was fascinating to learn. I would love to know the formula you use to convert cover stock weight to bond weight. I'm sure it will be extremely useful in the future.

  10. #10
    Trusted Tech 50+ Posts skookumchuck's Avatar
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    Re: Sharp MX-2700N not fusing properly after several sheets

    You should be able to Google paper weight equivalents in reference to grams/meter squared. Most copier companies have it hidden away somewhere.

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