Sharp MX264 - where to start

**mansart** · 02-19-2015

Symptoms.....

machine powers up and goes ready
press start button, machine indicates that it is scanning original, but hangs here. no copy made no scanner movement, must cycle power at this point
22-6 prints
while printing Total Count sheet machine locks
can access web interface
sending print job, locks machine
image send, locks machine

Memory test completes successfully
Firmware done

I'm sure the fact that 22-6 prints successfully and Total Count sheet does not is telling me something, I'm just not sure what????

Thoughts and suggestions appreciated

**ntbann** · 02-19-2015

We have had a rash of bad SD cards. Just a thought.

**mansart** · 02-20-2015

Is there anything special about these SD cards? special format? special program?

Are you locked into buying from Sharp or can you buy one with similar specs?

**mansart** · 02-20-2015

Just found this in manual.....

CAUTION: When replacing the SD card, be sure to use only the
specified SD card supplied as a service part.
The firmware required for booting must be included
in the SD card used in this machine. The commer-
cially available SD cards have no such data.

Any way around this????

**ubmchrisb** · 02-20-2015

Originally Posted by mansart

Any way around this????

dd (Unix) - Wikipedia, the free encyclopedia

**mansart** · 02-20-2015

Nice..... Thank you

**ubmchrisb** · 02-20-2015

Originally Posted by mansart

Nice..... Thank you

You're welcome.

**faxman28** · 02-20-2015

I would check the mfp pwb, you can print 22-6 which is from pcu board, Try 64-5(pcl print comes from mfp pwb) then try 64-2(from pcu pwb) according to sharp tech support. All the other items you tried scanning (copy, image send) and printing goes to mfp pwb first. also is this m264 with or without hdd. there are 2 different types of firmware and sd card size. Also if you can get into service webpage , check syslog and job log for errors, since copier is not showing any errors.