We have two copiers that have the same issue tray #1 does not lift. no error code, displays says add paper. I installed another drawer as a test in both machines and everything works. I put the bad drawers side by side with the good one to see if something is different and i can not see anything missing or bent or broken, i even had two more sets of eyes look at the drawer comparison and they didn't notice anything different any thoughts ? Thanks
Bookmarks