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Senior Tech
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MX-M620
I have a MX-M620 that showes Maintenance Required on the display. I have perfored PM reset the counter 24-4 but didn't clear message. Also tried changing maintenance cycle 21-1 to free but still displays Maintenance Required. Any ideas?
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Re: MX-M620
Fuser web used up? Reset drum counter? RTFM
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Senior Tech
100+ Posts
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- 32
Re: MX-M620
OK thanks. The fuser unit was replaced during the last PM so i am guessing the tech that performed the PM did not reset the web count. The MFP now has 165K on the PM do you think it is worth resetting now? If i reset it now will it cause any unforeseen problems? OR should i just replace the Cleaning Kit and be done with it? What is your advise?
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