Results 1 to 10 of 10
  1. #1
    Senior member of CRS 2,500+ Posts
    MX-C402SC Security Issue

    ZOOTECH's Avatar
    Join Date
    Jul 2007
    Location
    Insane Diego, CA
    Posts
    3,368
    Rep Power
    102

    MX-C402SC Security Issue

    We got a few MXC402SC off lease returns. The machines have card readers, and DSKs installed. Apparently, there was an accounting server set up for network access - keeps failing, and gives a message to retry.
    Cannot access the service mode and the admin password has been changed; this machine does not have the two 'magic' dip switches to access TC 30 or 65.
    Have we bought 4 'parts' machines?
    Replacing the DSK PROMS with non-DSK is my alternative for now.
    Any help would be greatly appreciated.
    Last edited by ZOOTECH; 04-14-2015 at 09:29 PM. Reason: Additional input.
    "You can't trust your eyes, if your mind is out of focus" --

  2. #2
    Senior member of CRS 2,500+ Posts
    MX-C402SC Security Issue

    ZOOTECH's Avatar
    Join Date
    Jul 2007
    Location
    Insane Diego, CA
    Posts
    3,368
    Rep Power
    102

    Re: MX-C402SC Security Issue

    After getting a lot of help from the "future", I'm making progress, and will keep you up to date.
    "You can't trust your eyes, if your mind is out of focus" --

  3. #3
    Senior member of CRS 2,500+ Posts
    MX-C402SC Security Issue

    ZOOTECH's Avatar
    Join Date
    Jul 2007
    Location
    Insane Diego, CA
    Posts
    3,368
    Rep Power
    102

    Re: MX-C402SC Security Issue

    Quote Originally Posted by ZOOTECH View Post
    After getting a lot of help from the "future", I'm making progress, and will keep you up to date.
    So as to not compromise a critical feature of the DSK with details - the machines have been fixed.
    "You can't trust your eyes, if your mind is out of focus" --

  4. #4
    Junior Member
    Join Date
    Mar 2013
    Location
    san diego ca
    Posts
    7
    Rep Power
    0

    Re: MX-C402SC Security Issue

    hello. zootech. seems like you fix the copier, can you share how did you fix it.

  5. #5
    Senior member of CRS 2,500+ Posts
    MX-C402SC Security Issue

    ZOOTECH's Avatar
    Join Date
    Jul 2007
    Location
    Insane Diego, CA
    Posts
    3,368
    Rep Power
    102

    Re: MX-C402SC Security Issue

    Quote Originally Posted by argus23 View Post
    hello. zootech. seems like you fix the copier, can you share how did you fix it.
    Sorry, as noted above, I will not share those details - contact your Sharp rep, he might help you.
    "You can't trust your eyes, if your mind is out of focus" --

  6. #6
    Glorified Parts Swapper 100+ Posts ptrflrs's Avatar
    Join Date
    Dec 2010
    Location
    San Antonio
    Posts
    192
    Rep Power
    33

    Re: MX-C402SC Security Issue

    Firmware. It's always firmware... and maybe an hdd wipe and some soft switches
    jesus loves you! (everyone else thinks you're an assh*le)
    street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
    Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

  7. #7
    Senior Tech 100+ Posts Jaws's Avatar
    Join Date
    Oct 2007
    Location
    Lake Charles, LOuisiana
    Posts
    235
    Rep Power
    37

    Re: MX-C402SC Security Issue

    reformatting the hard drive as always worked for me.


    Kind of weird you wanted people to share, but now you won't share

  8. #8
    Legendary Frost Spec Tech 2,500+ Posts
    MX-C402SC Security Issue

    Akitu's Avatar
    Join Date
    Oct 2010
    Location
    Thompson, MB
    Posts
    2,596
    Rep Power
    97

    Re: MX-C402SC Security Issue

    Quote Originally Posted by Jaws View Post
    reformatting the hard drive as always worked for me.


    Kind of weird you wanted people to share, but now you won't share
    I have to assume it involves two things, one of which is forbidden at CTN. The other is elevated sims, which unscrupulous ass hats have ruined for the rest of us.
    Cthulhu for president! Why settle for the lesser evil?

  9. #9
    Junior Member
    Join Date
    Mar 2013
    Location
    san diego ca
    Posts
    7
    Rep Power
    0

    Re: MX-C402SC Security Issue

    hello every one.
    here is what i did.
    I remove the program rom 1 and program rom 2 that contain the DSK MX-FR28U.
    AND install a c402sc mfp-prg 1 and mfp-pgr 2 from a running copier of the same model without the DSK.
    turn on the machine and an error came A0-15. but i was able to go into simulation mode #,*,C,#. (that i was not able to go before) once in there perform sim 24-30 for password initialization. exit simulation and turn off copier.
    then i put back the program rom 1 and program rom 2 that contain the DSK MX-FR28U.
    turn on the machine. i got the please wait mmessage. then the original message about not able to connect to external server, with the option to retry or to log in as an administrator, selected the log in as an administrator, and input the password admin. (NOW I WAS ABLE TO LOG IN AND TURN OFF (DISABLE) THE EXTERNAL COUNTING OPTION.(this was not possible because the admin password was changed and could not go into simulation) NOTE:THE ENABLE/DISABLE OPTION WAS THE FIRST THING THAT THE MACHINE DISPLAYED ONCE LOG IN AS AN ADMIN)IF YOU WISH YOU CAN FORMAT THE HD AT T

    FINALLY turn on the copier and it is working with the DSK MX-FR28U and full functionality and nothing happened to the integrity of the DSK.
    the othercopier that i borrow the proms is working without a problem.
    i hope this can help someone out there. Blessings.
    NO NEED TO CONTACT A REP NO WHERE.

  10. #10
    Junior Member
    Join Date
    Mar 2013
    Location
    san diego ca
    Posts
    7
    Rep Power
    0

    Re: MX-C402SC Security Issue

    sorry to enter sim #,*,C,*. thanks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here