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  1. #1
    Senior Tech 250+ Posts
    Dedicated Samsung section

    arnh79's Avatar
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    Dedicated Samsung section

    I've noticed that a lot of posts in the "Other" section are for Samsung. Just wondering if it would be a good idea to start a dedicated Samsung section?


  2. #2
    Senior Tech 100+ Posts excanonguy's Avatar
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    Re: Dedicated Samsung section

    Yes I definitely agree!


  3. #3
    Administrator 500+ Posts Aneurysm's Avatar
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    Quote Originally Posted by arnh79:230048
    I've noticed that a lot of posts in the "Other" section are for Samsung. Just wondering if it would be a good idea to start a dedicated Samsung section?
    We will take a look at it.

    --
    Snap, Crackle, Aneurysm!

  4. #4
    Service Manager 1,000+ Posts
    Dedicated Samsung section

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    Re: Dedicated Samsung section

    they seem to have a lot of issues and I do not see Samsung going away anytime soon. They are putting a lot of effort in R&D to become a major player in the MFP industry.

    Accidents don't just happen. They must be carelessly planned.

  5. #5
    Technician Aries_1's Avatar
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    Re: Dedicated Samsung section

    I think a dedicated Samsung section would be a good idea


  6. #6
    Senior Tech 250+ Posts
    Dedicated Samsung section

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    Re: Dedicated Samsung section

    Quote Originally Posted by charm5496 View Post
    they seem to have a lot of issues and I do not see Samsung going away anytime soon. They are putting a lot of effort in R&D to become a major player in the MFP industry.
    You're right on both those points. I haven't been real happy with the 45 and 55 ppm b/w we have in the field, lots of weird issues and parts failing prematurely. Smaller ones seem to do well, as long as you don't over work them.


  7. #7
    Service Manager 1,000+ Posts
    Dedicated Samsung section

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    Re: Dedicated Samsung section

    we are finding similar results as you it seems. The ones that get run hard do not hold up, but if the customer stays within the guidelines from Samsung the parts are lasting. We have some issues with the color units as well.

    Accidents don't just happen. They must be carelessly planned.

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