Unresponsive site

[mjarbar]

Hello,

Just a quick question to ask if anyone else is having problems accessing the site, I keep getting time out errors from IE and Firefox on different computers even the Android app.

Tried the usual on all of them of clearing the cache and logging out and back in again but nothing seems to work so can only conclude the problem is at the hosting side.

Thanks,

[blackcat4866]

Not me. All is fine here with Firefox and the Safari browser on my phone. =^..^=

[Aneurysm]

Thanks Blackcat, everything on the server is running well, I will check some logs tonight and follow-up if necessary.

[Tonerbomb]

No problems here with IE, Firefox, or the Droid app on the phone................

[Iowatech]

Hello,

Just a quick question to ask if anyone else is having problems accessing the site, I keep getting time out errors from IE and Firefox on different computers even the Android app.

Tried the usual on all of them of clearing the cache and logging out and back in again but nothing seems to work so can only conclude the problem is at the hosting side.

Thanks,

I don't know how much this will help, but when a website doesn't work properly for me I find it a useful first step:
Is It Down Right Now? Website Down or Not?

[Aneurysm]

BTW, we do a nightly backup at about 1:30am New York time. The site usually gets a little slow and sometimes unresponsive for about 5-10 minutes at that time. We chose that time of day because that is when our traffic is lightest.

[mjarbar]

Hi all,

Many thanks for checking but I am starting to think it is account specific, I am not having any problems with other web sites I use and the android app is now telling me I don't have access to post or comes back with a message saying "unexpected server response".

I also wouldn't think it was the back ups as I try to access throughout the day, all very weird.

[mjarbar]

Hello,

Just wondered if there was any updates as I'm still having problems but only with CTN, both browsers and mobile app.

Thanks,

[skynet]

Hi all,

Many thanks for checking but I am starting to think it is account specific, I am not having any problems with other web sites I use and the android app is now telling me I don't have access to post or comes back with a message saying "unexpected server response".

I also wouldn't think it was the back ups as I try to access throughout the day, all very weird.

No problems here in England on Virgin media.

Is the android app using your router for access or its own connection?

[Eric1968]

BTW, we do a nightly backup at about 1:30am New York time. The site usually gets a little slow and sometimes unresponsive for about 5-10 minutes at that time. We chose that time of day because that is when our traffic is lightest.

Now I know why the site is sometimes a bit slow in the morning. I often visit the site just before I leave for work at around 7.30 (Netherlands time). The rest of the day it's no problem.