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  1. #1
    Adeptus Mechanicus Magos 500+ Posts
    Unresponsive site

    mjarbar's Avatar
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    Question Unresponsive site

    Hello,

    Just a quick question to ask if anyone else is having problems accessing the site, I keep getting time out errors from IE and Firefox on different computers even the Android app.

    Tried the usual on all of them of clearing the cache and logging out and back in again but nothing seems to work so can only conclude the problem is at the hosting side.

    Thanks,

    The impossible is easy - miracles take a little longer
    So let us not talk falsely now, the hour is getting late.

  2. #2
    Master Of The Obvious 10,000+ Posts
    Unresponsive site

    blackcat4866's Avatar
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    Re: Unresponsive site

    Not me. All is fine here with Firefox and the Safari browser on my phone. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    Administrator 500+ Posts Aneurysm's Avatar
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    Thanks Blackcat, everything on the server is running well, I will check some logs tonight and follow-up if necessary.

    Attached Images Attached Images
    --
    Snap, Crackle, Aneurysm!

  4. #4
    AutoMajical Resolutionist 2,500+ Posts
    Unresponsive site

    Tonerbomb's Avatar
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    Re: Unresponsive site

    No problems here with IE, Firefox, or the Droid app on the phone................

    Mystic Crystal Revelations

  5. #5
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
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    Re: Unresponsive site

    Quote Originally Posted by mjarbar View Post
    Hello,

    Just a quick question to ask if anyone else is having problems accessing the site, I keep getting time out errors from IE and Firefox on different computers even the Android app.

    Tried the usual on all of them of clearing the cache and logging out and back in again but nothing seems to work so can only conclude the problem is at the hosting side.

    Thanks,
    I don't know how much this will help, but when a website doesn't work properly for me I find it a useful first step:
    Is It Down Right Now? Website Down or Not?


  6. #6
    Administrator 500+ Posts Aneurysm's Avatar
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    BTW, we do a nightly backup at about 1:30am New York time. The site usually gets a little slow and sometimes unresponsive for about 5-10 minutes at that time. We chose that time of day because that is when our traffic is lightest.

    --
    Snap, Crackle, Aneurysm!

  7. #7
    Adeptus Mechanicus Magos 500+ Posts
    Unresponsive site

    mjarbar's Avatar
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    Re: Unresponsive site

    Hi all,

    Many thanks for checking but I am starting to think it is account specific, I am not having any problems with other web sites I use and the android app is now telling me I don't have access to post or comes back with a message saying "unexpected server response".

    I also wouldn't think it was the back ups as I try to access throughout the day, all very weird.

    The impossible is easy - miracles take a little longer
    So let us not talk falsely now, the hour is getting late.

  8. #8
    Adeptus Mechanicus Magos 500+ Posts
    Unresponsive site

    mjarbar's Avatar
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    Re: Unresponsive site

    Hello,

    Just wondered if there was any updates as I'm still having problems but only with CTN, both browsers and mobile app.

    Thanks,

    The impossible is easy - miracles take a little longer
    So let us not talk falsely now, the hour is getting late.

  9. #9
    Service Manager 1,000+ Posts
    Unresponsive site

    skynet's Avatar
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    Re: Unresponsive site

    Quote Originally Posted by mjarbar View Post
    Hi all,

    Many thanks for checking but I am starting to think it is account specific, I am not having any problems with other web sites I use and the android app is now telling me I don't have access to post or comes back with a message saying "unexpected server response".

    I also wouldn't think it was the back ups as I try to access throughout the day, all very weird.
    No problems here in England on Virgin media.

    Is the android app using your router for access or its own connection?


  10. #10
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Unresponsive site

    Quote Originally Posted by Aneurysm View Post
    BTW, we do a nightly backup at about 1:30am New York time. The site usually gets a little slow and sometimes unresponsive for about 5-10 minutes at that time. We chose that time of day because that is when our traffic is lightest.
    Now I know why the site is sometimes a bit slow in the morning. I often visit the site just before I leave for work at around 7.30 (Netherlands time). The rest of the day it's no problem.


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