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  1. #1
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Toshiba e-studio 3510c Reset to Default/Factory Settings

    Hello folks, I'm having a little trouble looking in the manual for the code to reset the machine to factory settings. There are so many codes and I'm not sure what the technical term is that Toshiba uses.

    Thanks

  2. #2
    Master Of The Obvious 10,000+ Posts
    Toshiba e-studio 3510c Reset to Default/Factory Settings

    blackcat4866's Avatar
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Exactly what benefit do you expect from this factory reset? In my experience most of the time you just create additional work for yourself, and do not solve problems. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Quote Originally Posted by blackcat4866 View Post
    Exactly what benefit do you expect from this factory reset? In my experience most of the time you just create additional work for yourself, and do not solve problems. =^..^=
    Hi blackcat4866,

    The problem is the Toshiba will jam only when printing from a computer.
    It will do copying from glass and internal printouts a-okay.
    I looked at the settings from the computer, and it looks like the paper sizes on the computer match what paper is in the drawer. I looked at the other settings and even reinstalled the print driver, but that did not help.
    The machine has brand new feed stations rebuilt.
    Also as another factor, there too many people onsite (too many clients) that have their "hands in the honey pot" that change settings and what not, so this leads me to believe that there is some setting that was changed that is somehow causing it to jam.

    The only things I would have to restore after resetting is the IP address and issue 1 new department code.

    Thanks

  4. #4
    Master Of The Obvious 10,000+ Posts
    Toshiba e-studio 3510c Reset to Default/Factory Settings

    blackcat4866's Avatar
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Before I incurred the unknowable consequences of a reset, I wound connect my laptop via crossover cable and print that way first, off the network. If it works that way you have an operable printer, and can address network issues separately. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    08-693 will reset the network settings back to factory defaults and will save alot of setup steps instead of wiping the whole machine back to factory.
    And Star Trek was just a tv show...yeah right!

  6. #6
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Hi there I bought Toshiba copier e studio 853 I want to finish insert coin or card option can anybody help me please

  7. #7
    Senior Tech 250+ Posts
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Quote Originally Posted by harisjameelpk View Post
    Hi there I bought Toshiba copier e studio 853 I want to finish insert coin or card option can anybody help me please
    Try disable external counter using 08-202,value from 1 to 0.

  8. #8
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Thanks

  9. #9
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Hello folks,
    I returned from the site and tested the machine with a USB cable directly to the Toshiba with a print job.
    The machine's memory light blinked a couple times, then did nothing.
    I tried it again with a crossover cable and got the same result.
    Reset the NIC card as suggested above, retested it and go the same result... blinking light and the machine "drops" the job

    At this point, my first suspect is the RAM, then the formatter board that has the NIC card.


    Thanks for the help!

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