E studio 28 W/gl 1010 Controller Problem

[DKWeb]

Greetings All,

The above system has developed an issue with the controller starting up and I need to locate a source for the related software.

At this point all the controller does is report that the controller is starting up, then freezes.

I noticed a similar post with links, but when I tried to follow the links I got the dreaded error 500, file not found.

Any help for this newbie would be appreciated.

[DKWeb]

After every one cleared out tonight I logged into TopAccess controller and found the following....

Error: 500

Location: /Device/Device.jsp

Internal Servlet Error:
javax.servlet.ServletException
at org.apache.jasper.runtime.PageContextImpl.handlePa geException(PageContextImpl.java:459)
at Device.Device._jspService(Device.java:6204)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at org.apache.tomcat.core.ServletWrapper.doService(Se rvletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.jav a:287)
at org.apache.tomcat.core.ServletWrapper.service(Serv letWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalServ ice(ContextManager.java:812)
at org.apache.tomcat.core.ContextManager.service(Cont extManager.java:758)
at org.apache.tomcat.service.connector.Ajp12Connectio nHandler.processConnection(Ajp12ConnectionHandler. java:166)
at org.apache.tomcat.service.TcpWorkerThread.runIt(Po olTcpEndpoint.java:416)
at org.apache.tomcat.util.ThreadPool$ControlRunnable. run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)
Root cause: java.lang.NullPointerException
at Device.Device._jspService(Device.java:2212)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at org.apache.tomcat.core.ServletWrapper.doService(Se rvletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.jav a:287)
at org.apache.tomcat.core.ServletWrapper.service(Serv letWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalServ ice(ContextManager.java:812)
at org.apache.tomcat.core.ContextManager.service(Cont extManager.java:758)
at org.apache.tomcat.service.connector.Ajp12Connectio nHandler.processConnection(Ajp12ConnectionHandler. java:166)
at org.apache.tomcat.service.TcpWorkerThread.runIt(Po olTcpEndpoint.java:416)
at org.apache.tomcat.util.ThreadPool$ControlRunnable. run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)

Anyone out there with any ideas??

[Mr Spock]

Need to reload the system software on the controller. It may also be time for a new hard drive depending on how old it is..

There are 2 cds one is the partition cd and the other is the recovery cd.
iso file is 200 meg and 650meg so they cannot be sent via email. Do you have any good ftp sites???

[DKWeb]

I have a couple of sites that you could upload to, is there a way that we could go private so that I can give you access to one of them, i.e. email or closed I.M.?

Some forums have that capability but I haven't seen it here yet.

Thank you for your quick response.