customer called this afternoon saying has studio 2030 color machine. He said he removed a jammed sheet of paper that was all entirely red. He cleaned out toner after removing jam and when he urned machine back on there was an error C970.
I understand that this may be related one of he chargers and that the end block has a tendency to get damaged. Would it more likely be the charger for the magenta as a sheet that jammed was all red. Any help is very much appreciated. Frank/ActionPhotocopy
I am wondering if customer meant studio 2330C as I did not seen studio 2030C.
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