How about e232 or e351c?
How about e232 or e351c?
There is a firmware update for the eS232: version 999.
The eS351C does not have a firmware update. Maybe because it's obsolete, maybe because it's not needed. I don't know which. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I work on konicaminolta we had the same problem when gmail change the TSL firmware did fix this issue. only affected certain series
There seems to be a quirk in the 4520C version 364 firmware. Here's the story:
It started as a simple scan to Gmail request. I arrived and tried to load the version 364, four separate times. Each time the HDD firmware failed H00 "Other". Different USB sticks, reformatted sticks, fresh downloads, 3C-3 reformat ... no success. Then I thought, Hmmmm! HDD! I have one of those.
It still would not take the HDD firmware, and now it doesn't like the Scanner firmware either, S00 "Other". So then I thought let's try version 331 and lets do only two files at a time. OS and HDD were successful, then Engine and Scanner were successful. With version 364, same thing. OS and HDD were successful, then Engine and Scanner were successful. Perhaps I might have been able to skip the HDD installation if I had loaded the firmware only two files at a time.
Just something to think about. This has come up on bizhub firmware recently, that's why I thought of it. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
e4520c Series
System Firm:T450SY0*36A/VTM30.04A *
HDD data:T450HD0*36A
Machine Firm:21
Scanner Firm:10
Gmail for scan to email, failing.
Google, disabled support for SSLV3
Applying patch, should resolve issue.
*** Copier FW must be at v331, before installing patch ***
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