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  1. #1
    Senior Tech 100+ Posts kazihaha's Avatar
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    Send error email to Admin when machine get error

    Hi Techs,
    I remember that Toshiba e755 have a function that machine will send an email to Administrator when the machine get any error like Out of Toner, Paper Jam, Fuser Error ... but I don't know how to set up that.
    Also send counter every month ...
    Please anyone have document can send me one?
    kazihaha@gmail.com

  2. #2
    Senior Tech 100+ Posts
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    Re: Send error email to Admin when machine get error

    Remote Service

    There are following functions as Remote Service.

    1) Auto Supply Order- Automatically orders the toner by FAX or E-mail.

    08-765 Setting of Auto supply display
    0: Valid (Fax/InternetFax)
    1: Valid (Fax/InternetFax/HTTP)
    2: Invalid (Default)

    2) Service Notification- Notifies the status of the equipment to the service technician by E-mail or FAX.

    08-774 Setting of notification display
    0: Invalid (Default)
    1: Valid


    *Need to setup email on MFP


  3. #3
    Senior Tech 100+ Posts kazihaha's Avatar
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    Re: Send error email to Admin when machine get error

    Quote Originally Posted by toshibaestudio View Post
    Remote Service

    There are following functions as Remote Service.

    1) Auto Supply Order- Automatically orders the toner by FAX or E-mail.

    08-765 Setting of Auto supply display
    0: Valid (Fax/InternetFax)
    1: Valid (Fax/InternetFax/HTTP)
    2: Invalid (Default)

    2) Service Notification- Notifies the status of the equipment to the service technician by E-mail or FAX.

    08-774 Setting of notification display
    0: Invalid (Default)
    1: Valid


    *Need to setup email on MFP

    I tap on send now. The screen said the transmission was accepted but no mail inbox.
    I also set the login name & password for smtp server (08-1101, 1102, 1040, 1039, 1038), dns (08-1017, 1018, 1019)

  4. #4
    Senior Tech 100+ Posts
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    Re: Send error email to Admin when machine get error

    Quote Originally Posted by kazihaha View Post
    I tap on send now. The screen said the transmission was accepted but no mail inbox.
    I also set the login name & password for smtp server (08-1101, 1102, 1040, 1039, 1038), dns (08-1017, 1018, 1019)
    Make sure the MFP able to send email out...

  5. #5
    Senior Tech 100+ Posts kazihaha's Avatar
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    Re: Send error email to Admin when machine get error

    Quote Originally Posted by toshibaestudio View Post
    Make sure the MFP able to send email out...
    How to make sure?

  6. #6
    Senior Tech 100+ Posts
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    Re: Send error email to Admin when machine get error

    Quote Originally Posted by kazihaha View Post
    How to make sure?
    that is long way, so you can read more here Online SMTP - test your mail server

  7. #7
    Senior Tech 100+ Posts kazihaha's Avatar
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    Re: Send error email to Admin when machine get error

    Quote Originally Posted by MUMMIM View Post
    that is long way, so you can read more here Online SMTP - test your mail server
    I can receive email successfully with the service you advice. But the copier still can not send the email. ^^
    Thanks so much for your help.

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