If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Long edge feed and black only
Sent from my SM-N9005 using Tapatalk
Go to user tools -admin - and print a color calibration chart and upload the result into this thread. Seeing that sheet could really help troubleshoot this issue.
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