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  1. #1
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    Smile Toshiba E4500C - Functional Error Code SC369

    I've searched for this code and cannot seem to find exactly what is wrong. The one I found indicates it is the drum motor. Does anyone know this to be true and if yes, how do I get this replaced? If we order, can we replace ourselves or should I search for a Toshiba technician? Thanks in advance for any assistance!

  2. #2
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    Toshiba E4500C - Functional Error Code SC369

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    Re: Toshiba E4500C - Functional Error Code SC369

    This is a relabelled Ricoh 3260c discontinued in 2009. Consider the copier scrap and get a new copier from Toshiba. Nobody is going to want to service it and you are past the seven year requirement for Toshiba to keep parts in stock for a discontinued product.

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    Re: Toshiba E4500C - Functional Error Code SC369

    Quote Originally Posted by SalesServiceGuy View Post
    This is a relabelled Ricoh 3260c discontinued in 2009. Consider the copier scrap and get a new copier from Toshiba. Nobody is going to want to service it and you are past the seven year requirement for Toshiba to keep parts in stock for a discontinued product.
    That's what I was afraid would be the answer. I kept hitting a dead end.

    Thank you.

  4. #4
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    Re: Toshiba E4500C - Functional Error Code SC396

    So, I suppose I was dyslexic when I typed the error code.

    SC396 is the actual code...does that change diagnosis?

    Thank you!

  5. #5
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    Re: Toshiba E4500C - Functional Error Code SC369

    SC396 D
    Drum motor error 1: K


    As stated earlier this machine is obsolete. It will be hard to find parts for it. Good luck.


  6. #6
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    Re: Toshiba E4500C - Functional Error Code SC369

    Quote Originally Posted by dlfowlks View Post
    SC396 D
    Drum motor error 1: K


    As stated earlier this machine is obsolete. It will be hard to find parts for it. Good luck.

    RATS...well, I guess it would make a great boat anchor then. Thanks All!!

    Have a blessed day!

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