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  1. #11
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    ES523 jams, E3c0, E5A0, E570


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    Re: ES523 jams, E3c0, E5A0, E570


  2. #12
    Master Of The Obvious 10,000+ Posts
    ES523 jams, E3c0, E5A0, E570

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    Re: ES523 jams, E3c0, E5A0, E570

    Well you did have a few different jam codes. The flag in the left door was a good find. Typically that flag will get a 1.5mm deep paper cut, but I've seen the sensor fail also.

    The registration flag is an important one, and two of your codes pointed to it. I think you're well on your way.

    Do I have a photo? ... yes:

    Sorry the photos have flopped, I don't know why it does that.

    This is the worn reg flag:
    Worn Reg Flag.JPG

    This was my first MacGuyver (semi-successful):
    Reg Flag MacGuyver1.JPG

    This was my second MacGuyver. That machine went to the graveyard that way years later:
    E3CO eS656 MacGuyver2.JPG

    This is the paper cut in the inverter flag:
    Inverter Flag Left Door.JPG

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #13
    Service Manager 1,000+ Posts
    ES523 jams, E3c0, E5A0, E570

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    Re: ES523 jams, E3c0, E5A0, E570

    Blackcat and Sakivas,
    Thank you very much for the pictures and instructions. Friday I replaced the registration sensor and flag
    Cleaned the registration roller and used compressed air for the lint remover brushes.
    This is a car dealer ship and they typically do not run black copies. But I will check those mylars on that
    exit/duplex guide. I also replaced another flag in the duplex path. I think it was the upper this time. So that
    makes all three sensors and flags have been replaced on the left door. The fuser upper roller, web, fuser exit
    sensor and the middle exit rollers have been replaced. All six upper skivers replaced.
    The oneways in the LCT have been cleaned and lubed, rollers cleaned. They still have a decent amount of tread
    on all. The rollers in the vertical path have been cleaned. The oneways on the transport rollers have been cleaned and lubed.

    The jam codes were E5A0, E570 & E020 were on the first page of the jam log.

    So I ran 100 plus pages different ways including duplex and it ran good. Just like the last couple of times I turned my back
    on it.
    Such is life
    Blackcat, interesting fixes on those actuators. Is that material metal that you bent into shape?
    Thanks for the great help and pictures

    DR

  4. #14
    Master Of The Obvious 10,000+ Posts
    ES523 jams, E3c0, E5A0, E570

    blackcat4866's Avatar
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    Re: ES523 jams, E3c0, E5A0, E570

    Quote Originally Posted by Desert Rat View Post
    ... Blackcat, interesting fixes on those actuators. Is that material metal that you bent into shape?
    Thanks for the great help and pictures

    DR
    Steel, cut with a Dremel and friction wheel, smoothed, shaped, and epoxied in place. I carry the flag now, so no need to do that any more. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
    Service Manager 1,000+ Posts
    ES523 jams, E3c0, E5A0, E570

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    Re: ES523 jams, E3c0, E5A0, E570

    I've done stuff like that with old parts from the Kodaks I used to work on.
    I just get a kick out of it.

    DR

  6. #16
    Service Manager 1,000+ Posts
    ES523 jams, E3c0, E5A0, E570

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    Re: ES523 jams, E3c0, E5A0, E570

    Well, I was feeling fairly good today about that intermittent jam problem on that ES523.
    Then they called back in, "same thing again" "When are coming over?" I will have to
    go out tomorrow (Tuesday 9/19/17). Don't really have a clue. Could this be caused by
    one-way bearings on the feed head or the transport rollers?
    The customer sez that trays 1 & 2 don't work so they use the tandem tray all the time.
    could those oneway bearings cause this type of problem?

    DR

  7. #17
    Master Of The Obvious 10,000+ Posts
    ES523 jams, E3c0, E5A0, E570

    blackcat4866's Avatar
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    Re: ES523 jams, E3c0, E5A0, E570

    I generally try to do my own observing. Accounts from the enduser are misleading and often just incorrect.

    I haven't had problems with the one-ways. Get the jam codes. =^..^=
    Last edited by blackcat4866; 09-19-2017 at 04:12 PM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #18
    Service Manager 1,000+ Posts
    ES523 jams, E3c0, E5A0, E570

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    Re: ES523 jams, E3c0, E5A0, E570

    Thanks Blackcat,
    Your right about the customer, as far as they know it just jamming. I'm thinking the problem may be more in the drive. May be a clutch or something.
    I'll check the last 10 codes and let you know.

    Thanks

    DR

  9. #19
    Service Manager 1,000+ Posts
    ES523 jams, E3c0, E5A0, E570

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    Re: ES523 jams, E3c0, E5A0, E570

    Here are the last 11 codes. These will be from last Friday to today.
    I am on site now and here are the codes in order.

    1) E570
    2) E570
    3) E5A0
    4) E5A0
    5) E5A0
    6) E5A0
    7) E5A0
    8) E5A0
    9) E3C0
    10) E713
    11) E3C0

    Prior to this was mostly E3C0 codes. As usual when I got here I ran about 30 pages some singles from the glass
    and then a couple of sets of 14pgs through the doc feeder. No jams, Custom just ran 40 off the glass, no jams.
    I'm going to check somethings here like destination and paper size. The book mentioned something about speed of the paper
    for heavy paper. They're using 20lb, but may be it will help. I just don't know?
    How about a motor speed adjustment? If the paper is not making to the sensor in time, may be boost the speed? Cause the paper is there, it's just late.



    Thanks

    DR

  10. #20
    Master Of The Obvious 10,000+ Posts
    ES523 jams, E3c0, E5A0, E570

    blackcat4866's Avatar
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    Re: ES523 jams, E3c0, E5A0, E570

    Most of these codes are occurring past the fuser. Fuser claws and beyond. Did you look at the gate? I can't remember. Is the left door latch broken? I seem to remember you saying that you tested the sensors in 03 mode, true?

    I've replaced other things for post-fuser jamming but was wrong, like for example the gray rubber exit rollers, the left vertical path rollers. None of these actually fixed anything for me. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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