Toshiba Studio 202L - F103 Error Message

[dmorales]

Hello.

I have a client that just requested support on an old Toshiba Studio 202L. Error message is F103. The system appears to be offline and the computers can't communicate to it. I see the status on the router as offline and I can't ping the ip address.

From all my search it points to the hard disk. The copier is obsolete and I can't find any instructions on the HDD replacement procedures. The other issue is how can I obtain the correct firmware that is need?

Is it possible that I can clone the HDD to the replacement assuming it works to avoid dealing with the firmware?

How can I obtain the procedures to check for HDD errors? Is it even worth my time to invest to fix the copier?

Any help is appreciated.

[blackcat4866]

LMGTFY

No you cannot clone a working drive. It doesn't work that way. Firmware must be installed using the service mode.

Is it worth it? If it's only a HDD and 1 hour labor yes. If there's anything additional ... probably not.
=^..^=

[dmorales]

LMGTFY

No you cannot clone a working drive. It doesn't work that way. Firmware must be installed using the service mode.

Is it worth it? If it's only a HDD and 1 hour labor yes. If there's anything additional ... probably not.
=^..^=

Thank You. I found the manual. It seems that after replacement of HDD i'll need to update the firmware.

Do you know how I can get the firmware files? Thanks.

[blackcat4866]

Yes, I know how to get the firmware files.
But I don't know how you'll get the firmware files. =^..^=

[dmorales]

Yes, I know how to get the firmware files.
But I don't know how you'll get the firmware files. =^..^=

sent you pm