I have no training on Toshiba equipment, I am trying to help a non-profit org. that helps homeless people. They were donated a E-Studio 4045 and it has a CD-71 code. I checked the waste toner area, emptied the waste toner, cleaned some sensors about a month ago and it cleared the code. The CD-71 code is back, any ideas are greatly appreciated.
The photo interrupter sensors on that series were prone to random failures. There was a bad bunch of Sharp sensors that went out and made a real mess of things. I've seen that same issue before and in each case we had to replace the sensors in the toner waste area.Originally Posted by callmefirst
Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?
I second that, as of late every one of of the machines in field of that series has had some sensor failures.
Seems to be the WT bottle sensors, the registration, the 2nd transfer position sensor and our favorite the IQC sensors cover sensor which requires gutting the machine to get to.
Ditto: Replace the waste toner rotation sensors (C0-10813000).
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I would also check the auger which runs under the drum waste, i just went thru this and that auger was clogged
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