Toshiba e232 scan to email not working with Gmail

[APCplantmgr]

I am back again; I had previously solved my issues with the copier not scanning to email and then the company added Gmail as a filter on our email accounts. So if I log into Gmail using my domain name, I get the Gmail account with all my emails. We typically use Outlook on the workstations because everyone is used to it.
Now the copier won't scan to email.

Our vendor recently updated the firmware, as we are thinking the conflict with Gmail has been solved by the new firmware, but I cannot get it to work. I have done a lot of back-and-forth through Top Access trying different combinations of settings, ports, etc. and I haven't hit on the right one yet. We just use it as a copier & fax machine right now, but would like to scan-to-email (not receive emails).

The gmail account is set to "Less secure apps - ON".

This is what I have:

MFP05133780
e-Studio 232

Error Mode: ST125B ; Failed to connect to SMTP server

Enable SMTP Client	Enable
Enable SSL	Disable
SSL/TLS
SMTP Server Address	smtp.gmail.com
POP Before SMTP	Disable
Authentication	Disable
Login Name	dhatton@mciplastics.com
Maximum Email / InternetFax Size	30 MB
Port Number	465

I have the SMTP server disabled because I thought it should be enabled only if I plan to receive emails somehow.

nable SMTP Server	Disable
Port Number	465
Email Address	smtp.gmail.com
Enable OffRamp Gateway	Disable
OffRamp Security	Enable
OffRamp Print	Enable

Enable POP3 Client	Disable
Enable SSL	Accept all certificates without CA
POP3 Server Address	pop.gmail.com
Authentication	NTLM/SPA
Type POP3 Login	Auto
Account Name	dhatton@mciplastics.com
Scan Rate	5 Minutes
Port Number	995
SSL Port Number	995

Any help would be appreciated.
[IMG]file:///C:\Users\ALBERT~1.OFF\AppData\Local\Temp\msohtmlcl ip1\01\clip_image002.jpg[/IMG]

[bsm2]

Gmail's Default SMTP Settings
Gmail SMTP server address: smtp.gmail.com.
Gmail SMTP username: Your Gmail address (e.g. example@gmail.com)
Gmail SMTP password: Your Gmail password.
Gmail SMTP port (TLS): 587.
Gmail SMTP port (SSL): 465.

also under security you have to turn on less secure apps

Looks like your ssl is off and Authentication is disable

[bsm2]

Hi everyone,

I know this an old thread, but I'm having an issue where I still cannot get any emails out of my 4520C. I followed the directions above and nothing.

Thanks for your help,

TCD.

Any one setting is not correct will fail.
Also recheck gateway and dns settings
if gateway is not correct no outbound emails
If dns is not correct machine can't resolve host name like smtp.gmail.com only hard Ip addresses

[Thayer]

Make sure you have the updated firmware for scan to email issue.

[Thayer]

If you have access to toshiba FYI, follow the procedure

login
click tech-to-go, upper left corner of page. it will open up another page
In the upper bar you will find "knowledgebase" click that
Step 1:Select Color copier
Step 2:select e-studio4520c
Step 3: Product knowledge, opens anohter screen

Firmware tab is usually highlighted, scroll down to "USB Countermeasure Firmware"

That is the firmware you will need, email countermeasure firmware 36A

[bsm2]

One other option is scan ONLY to gmail users is
smtp aspmx.l.google.com


Port 25
Authentication none
TLS not required
No ssl
Dynamic IPs allowed
Mail can only be sent to Gmail or G Suite users.

[SalesServiceGuy]

If you have access to toshiba FYI, follow the procedure

login
click tech-to-go, upper left corner of page. it will open up another page
In the upper bar you will find "knowledgebase" click that
Step 1:Select Color copier
Step 2:select e-studio4520c
Step 3: Product knowledge, opens anohter screen

Firmware tab is usually highlighted, scroll down to "USB Countermeasure Firmware"

That is the firmware you will need, email countermeasure firmware 36A

Thayer is correct. Without the Countermeasure firmware, you are a dead duck using Gmail. This is an old copier discontinued in 2008. No newer firmware is coming. If scan to email is important to you, could be time to upgrade the copier to a e2508A.

The e232 copier is on Toshiba's no longer supported list for toner and parts.

Put a bullet in the copier and move on.

[RichardD]

I’m not sure but maybe you should convert outlook into gmail? I faced similar problem and I spent hours looking for appropriate utility to solve my issue. Luckily, I’ve found program that helped me to migrate thunderbird to outlook get redirected. It can split output PST file to multiple fragments of predefined size. BTW, they have transfer for gmail to outlook. I think it will be helpful for you.