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  1. #1
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    C6550 E-721 jam , in ADF

    Feed tires replaced about a year ago , I have a new set on order . Does not seem like a feed issue, paper stops half way out from under the feeder only on multiple pages never on singles . seems more prevalent on letter R and legal. Second sheet doers not feed in very far.
    Ran through automatic read sensor adjustment in book , it says do not have paper blacking sensor . Is paper suppose to be in tray or does that matter ?
    All automatic test pass OK , did not perform manual adjustment.

    Looking back at older posts , mentions something about a registration roller drive screw coming loose ? ( might not be this model)

    Any other suggestions greatly appreciated

  2. #2
    Master Of The Obvious 10,000+ Posts
    C6550 E-721 jam , in ADF

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    Re: C6550 E-721 jam , in ADF

    You don't mention how many originals.
    You don't mention the condition of the separation roller and the lower original registration mylars.

    I've seen these separation rollers flat spot in as little 45K originals.
    The lower original registration mylars start out as 14mm wide, then wear down to nothing.

    Those are two typical E721 jams. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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