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Thread: Firmware issu

  1. #1
    Senior Tech 100+ Posts riyadh hossainbd's Avatar
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    Firmware issu

    When Try to update Firmware, it Show an error . Model es2820c, whats the problem?

    Sent from my vivo X7 using Tapatalk

  2. #2
    Service Manager 5,000+ Posts
    Firmware issu

    SalesServiceGuy's Avatar
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    Re: Firmware issu

    Is the firmware located on the root of the USB drive not under any sub folder?

    Are you trying to install V331 firmware?

  3. #3
    Master Of The Obvious 10,000+ Posts
    Firmware issu

    blackcat4866's Avatar
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    Re: Firmware issu

    I seem to recall getting that message when I forgot to load the firmware to the stick. It would probably be best to reformat the drive FAT32 then copy the firmware folder: 2820C_3530C and file: mentusb2.o to the root.

    You may find that it's covered in the manual. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Senior Tech 100+ Posts riyadh hossainbd's Avatar
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    Re: Firmware issu

    Quote Originally Posted by SalesServiceGuy View Post
    Is the firmware located on the root of the USB drive not under any sub folder?

    Are you trying to install V331 firmware?
    U are right, I tried to install v331. Have any problem of that Firmware?

  5. #5
    Master Of The Obvious 10,000+ Posts
    Firmware issu

    blackcat4866's Avatar
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    Re: Firmware issu

    Quote Originally Posted by riyadh hossainbd View Post
    U are right, I tried to install v331. Have any problem of that Firmware?
    It won't scan to Gmail, but that might not matter. If you're scanning to Gmail you'll want ttec364.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
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    Re: Firmware issu

    Quote Originally Posted by blackcat4866 View Post
    It won't scan to Gmail, but that might not matter. If you're scanning to Gmail you'll want ttec364.
    =^..^=
    what is ttec364 ? can you tell us to know and how can we install it

    regard

  7. #7
    Service Manager 10,000+ Posts
    Firmware issu

    Phil B.'s Avatar
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    Re: Firmware issu

    Quote Originally Posted by MUMMIM View Post
    what is ttec364 ? can you tell us to know and how can we install it

    regard
    ttec364 is a firmware version/revis....

    are you a tech? you don't know how to install firmware? do you HAVE the manual? GET IT READ IT!

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