jam E010 help

[pontiac]

We are trying to help a customer who has a Toshiba ES 6560c. whether your printing or making copies any size we run jams at fuser then 010 jam code appears. copier has 600000 total prints I found some info about a fuser transport sensor that may cause jams paper lead edge stops at exit of fuser . is sensor replacement needed and if so can we get the part number for sensor. Any advice or ideas are definitly welcomed Also is clearing jam codes required on Toshibas Thanks for replys

[blackcat4866]

Any time I've come across E010 jams on Broadpeak machines the paper was at the fuser because the fuser was not turning. There are several possibilities:

1) the heat collar on the drive side of foam roller in the fuser has turned to dust.
2) the gear that drives the fuser on the inner frame has turned to dust.
3) some other drive fault with the fuser drive pack.

=^..^=

[Thayer]

C0-15043000 part number/ GP2Y5D91S00F part name

hope this helps

[Blizzoo]

The fuser transport sensor is the same with the fuser belt rotation sensor. You can swap these two sensors between them, if error changes to C4E2 then definitely the sensor is bad.

[pontiac]

THANKS A TON EVRYONE, IT WAS THE FUSER TRANSPORT SENSOR. as soon as we got the part # part was ordered and I went out yesterday and installed believe me fingers were crossed. again thanks

[mntech]

Thanks for this post, I'm in the same boat, swapped sensors with the fuser sensor and problem followed the sensor.

I can't find that sensor anywhere, and I'm not a Toshiba dealer.... Is there possibly a different sensor that would work, or if anybody knows where I can buy one of those, let me know!

Thanks,
mntech