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  1. #1
    Senior Tech 250+ Posts
    Error "toner not recognized...." Toshiba e-studio 456


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    Error "toner not recognized...." Toshiba e-studio 456

    Still have the error "toner not recognized...". I changed the logic board still error, check the firmware setting it is US (NAD).
    The 2 cartridges I tried are US OEM cartridges.
    Firmware is up to date.
    The only other option is the interface board or harness.

    Anybody ever had the need to replace those?
    Thanks

  2. #2
    Senior Tech 100+ Posts
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    Re: Error "toner not recognized...." Toshiba e-studio 456

    1. Make sure the front cover can be closed properly & firmly
    2. Make sure genuine Toshiba toner is inserted
    3. If not toner problem, try clean/replce the toner CTIF sensor *Inside the machine with 6 springs that touching the toner cartridge chip

  3. #3
    Field Supervisor 500+ Posts
    Error "toner not recognized...." Toshiba e-studio 456

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    Re: Error "toner not recognized...." Toshiba e-studio 456

    Never had such issues on these range, I believe that it's worth to check CTIF Board and springs for any problems also if you have some washers that fit under the CTIF holder to get it a bit closer against the toner cartridge chip may have a positive result. Is the toner driver working if you had the chance to test it in Test Mode?
    Defects are simple, our mind is complicated

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