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  1. #1
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    prevent ip conflict

    anyone know how to prevent device to reset ip when encounter ip conflict?
    device will set to 0.0.0.0, anyway to prevent that?

  2. #2
    Service Manager 10,000+ Posts
    prevent ip conflict

    Phil B.'s Avatar
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    Re: prevent ip conflict

    Quote Originally Posted by daniel.eakins View Post
    anyone know how to prevent device to reset ip when encounter ip conflict?
    device will set to 0.0.0.0, anyway to prevent that?
    well some info on what TYPE of network....
    and maybe the MODEL of the unit?
    have you tried GOOD cables to/from copier?
    have you set it to pickup DHCP?
    are there lights on the NIC card?
    are you a tech?

  3. #3
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    Re: prevent ip conflict

    Quote Originally Posted by Phil B. View Post
    well some info on what TYPE of network....
    and maybe the MODEL of the unit?
    have you tried GOOD cables to/from copier?
    have you set it to pickup DHCP?
    are there lights on the NIC card?
    are you a tech?
    Hi Phil, thanks for your response.
    I'm newly touch in this field. previously in ATM field, just some basic in network skill.
    Its just that i see some device does not reset ip to 0.0.0.0, so just wonder is there a way to do it?
    at my customer place, the user set their own ip in their laptop. sometime the ip get conflict with device, then laptop get the ip and work alright. but device ip back to 0.0.0.0.
    Wonder any suggestion to prevent this?

  4. #4
    Service Manager 10,000+ Posts
    prevent ip conflict

    Phil B.'s Avatar
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    Re: prevent ip conflict

    Quote Originally Posted by daniel.eakins View Post
    Hi Phil, thanks for your response.
    I'm newly touch in this field. previously in ATM field, just some basic in network skill.
    Its just that i see some device does not reset ip to 0.0.0.0, so just wonder is there a way to do it?
    at my customer place, the user set their own ip in their laptop. sometime the ip get conflict with device, then laptop get the ip and work alright. but device ip back to 0.0.0.0.
    Wonder any suggestion to prevent this?
    Yes... 1) their it dept can give you a list of captured ip's. 2) set copier to auto dhcp. 3) Capture that address and make it static (manual). I wouldn't do it to mobile devices unless approved by said it dept (I still wouldn't do it..liability for repair if it messes up). 4) imho if you go messing with PCs more than to load drivers or scan feat.. (new install) they should pay "by the hour" as long as you KNOW you can complete the job.

    Sent from my SM-G960U using Tapatalk

  5. #5
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: prevent ip conflict

    do an cmd than a ipconfig
    get the pc ipaddress and add 50
    set the copier to static ipaddress

  6. #6
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: prevent ip conflict

    Here's how you can prevent IP conflict:
    1. Using cmd you write "ping IP ADDRESS" and check if someone answers you.
    2. You ensure that all devices (computers, smartphones, other printers, etc.) are switched on at the time of this check.


    A company with a large network and an IT that does not know the assigned IP addresses, the company must change IT.


    3. In some cases, the used IPs remain in the router. You can take inspiration.

  7. #7
    Senior Tech 250+ Posts
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    Re: prevent ip conflict

    U can try disable IP Conflict Detect via TopAccess.

  8. #8
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    Re: prevent ip conflict

    Quote Originally Posted by didi2005 View Post
    U can try disable IP Conflict Detect via TopAccess.
    disable ip conflict in TopAccess? Could you enlighten me?
    i quite new about toshiba device here.

  9. #9
    Master Of The Obvious 10,000+ Posts
    prevent ip conflict

    blackcat4866's Avatar
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    Re: prevent ip conflict

    The short answer is the only thing for you to do is identify the dupe. Use a utility like SoftPerfect Network Scanner. Unplug the MFP. Scan the network for the specific IP. Note the Mac address of the offending device and the manufacturer, then present it to their IT. It's up to them to assign/re-assign IP addresses.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
    Senior Tech 100+ Posts
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    Re: prevent ip conflict

    What blackcat mentioned is the best practice...

    When printer ip address is in static mode, the ip address must reserved for the printer, otherwise if 2 same ip address is used, u will have printing error even the printer side ip address do not reset to 0.0.0.0 ...

    If u can't get help from the IT/network vendor, what u can do is set the printer ip address in dynamic mode, install printer driver using MFP hostname instead of ip address.

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