Anybody else seeing intermittent EF18's on MJ-1110 saddle-stitch finishers? We don't sell a lot of these, but I've had 4 of them display this code over the last year. In each case these are new or nearly new units in low volume environments. I had one do it out of the box and ended up shipping it back to Toshiba for a warranty exchange. But the others like to wait until they're in the field and then start acting up. I can be onsite and do 50 folding jobs with no issue, and then a week later it will start to act up. I've confirmed the fold is accurate and I seem to have some success with adjusting the door so that the saddle-stitch unit doesn't go in as deep. But it's a frustrating problem I haven't seen on the previous versions, which as far as I can tell were just a different color! I'm hoping someone has seen this issue and can offer some tips. I have the manual and am aware that it's pointing to the additional folding roller section, but I can confirm on each unit that it moves smoothly and the home position sensor tests are good. It really seems to be more of an alignment thing because when I actually see it happen the paper fold has been skewed before it gets to the additional folding roller section.
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