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A dealer called that installed one of our vend stations. Their customer also wanted to be able to use department codes. When vending is turned on department codes do not stay enabled. Can anyone tell me if you are able to use Department codes and vend with cash at the same time on a Toshiba MFP? The dealer told me he'd contacted Toshiba directly but they were no help.
Thanks in advance
Dave
Jamex Tech Support: Saving the world one phone call at a time.
Hi
What is the model of the MFP?
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I neglected to note that but if memory serves it was a ES3510C,
Jamex Tech Support: Saving the world one phone call at a time.
Isn't it a bit late now that it's obsolete? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Hi
If the code is 629 in the 08 mode on 1, the department will be definitely active.
I suggest that first of all, reset the Department Code by the execution of code 672 in 08 Mode before.
Good Luck
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